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Customer & Sales Support Advisor
2 weeks ago
Our company is a leading global player in the energy and utilities sector and is currently seeking to fill 20 positions for Sales Support & Customer Service Advisors. In this role, you will primarily handle all aspects of new and renewed business customer agreements.
Responsibilities
- Manage a large volume of client inquiries via phone and email.
- Provide support to the sales teams in achieving their ambitious targets to establish the company as a key player in the business energy and related services sector.
- Handle pricing, contract retention, renewals, and other contract administration tasks.
- Ensure swift and accurate processing of contracts into the internal systems.
- Handle and respond to numerous energy contract queries efficiently.
Requirements
- Prior experience in high-volume sales or customer service.
- Strong communication and rapport-building skills.
- Attention to detail to guarantee accuracy and timely completion of tasks.
- Highly organized and self-driven.
- Proficiency in Microsoft Office tools, particularly Word and Excel.
- While not mandatory, background in Utilities/Energy industry would be advantageous.
Additional Details
- Location: Perth, Scotland
- Hourly Rate: £14.02
- Weekly Hours: 37, Monday to Friday
- Contract Duration: 9 months, with potential for extension or permanency
- Work Arrangement: Hybrid - In-office 3 days per week
To be considered for this role, please submit your application online.
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