IT Support Technician Security

2 weeks ago

Sydney, New South Wales, Australia Expertech Full time
expertech are URGENT recruiting for a support person to assist with a Cyber strengthening project.

It would be highly beneficial if you would have worked with SentinelOne, although this is not essential skill to have.


Responsibilities

  • Upgrade existing computer fleet to Windows 11 Pro (onsite and remote users)
  • Install Google Credential Provider for Windows (onsite and remote users)
  • Be a point of contact for the support of:
  • Google Workspace


 Microsoft 36
  • Mosyle
  • SentinelOne
  • Working cooperatively and collaboratively with the IT team, as well as other stakeholders
Skills required

  • Exceptional customer service skills.
  • Experience rolling out a Mobile Device Management (Mosyle) and/or Mobile Application Management (Google Workspace) solution(s)
  • Ability to adapt to a fastpaced IT support environment.
  • Prefer 3+ years of experience in a technology support role or a demonstrable combination of training/experience to a similar level.
  • Strong written and oral communication skills, particularly in discussing technical matters with nontechnical people.

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