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Doorways Coordinator

3 months ago

Auburn, Australia The Salvation Army Full time

Number of Positions Available:
1
Start your career with The Salvation Army today

  • We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
  • ABOUT US
  • The Salvation Army is a Christian movement and one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this role matters


The Salvation Army Doorways program provides person-centred care to community members who are in a financial crisis or suffering other forms of hardship or distress.

Our practitioners are mindful of trauma informed practices, working within a strength-based context with holistic principles to build individual capacity, resilience, and well-being.

About the role


We are seeking a values-driven and proactive Doorways Coordinator to coordinate the delivery of Doorways services at a site or cluster of sites, including leading emergency relief assessment and distribution, and managing the Doorways employee and volunteer workforce on site.


Reporting to the State Manager this is is a Max Term (30 June 2025 pending successful Government funding) full-time position (38 hrs per week) based in Auburn & Liverpool NSW.

Salary and conditions are in accordance with SCHADS level 5.


You will successfully- Oversee the delivery of Doorways services on site, leading a team of Case Workers, ER Assessor and volunteers to provide effective services.- Build and maintain relationships within TSA and with local community stakeholders to identify local resources, community needs, and opportunities for collaboration.- Work with the Regional Manager to recruit, induct and train the Doorways workforce on site.- Ensure the Doorways team understand and operate in accordance with the Doorways Model of Care and Practice Guidelines.- Coach and guide case workers on difficult and complex cases with the view to build capacity and skill.- Ensure all workforce issues, such as performance management, conduct and disciplinary processes, are managed and resolved.

escalation of issues.- Monitor expenditure and provide relevant reports as required.


You will have- A current and valid Working with Children's Check.- A valid NSW driving license.- A degree qualification in Social Work, Psychology or other Community/Human Service discipline.- Relevant experience working in the community services sector, including managing teams.- Experience in conflict resolution and dealing with unpredictable situations and behaviour.- Experience working with people who have experienced trauma and/or exhibit multiple complex service needs and/or are chronically disadvantaged.


  • What we offer
  • As a registered NFP we offer our eligible employees real and meaningful benefits such as;
  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)
  • Flexible working conditions
  • Health, fitness and financial discounts / benefits
  • Paid parental leave 12 weeks
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity
  • Purpose driven career which has positive social and sustainable outcomes
  • Employee Assistance Program
  • Independent confidential counselling service;
  • Opportunity for career development;
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contributionHow to Apply
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_