Information Systems Support Officer

2 weeks ago

Caboolture, Queensland, Australia Unitywater Full time
Join one of the largest employers in our region

  • Provide expert advice to stakeholders across our business
  • Permanent Full-Time opportunity

About us:

At Unitywater, we operate in a diverse and inclusive environment where no two days are the same.

We provide essential water supply and reliable utilities services to the Moreton Bay, Sunshine Coast and Noosa regions that account for 16% of Queensland's population.

Our customers at the heart of everything we do and we are proud to service our communities with smart and environmentally sustainable practices.


About the role:

This opportunity will see you provide technical expertise to support the daily operations of our EDRMS helpdesk. You will also assist in the delivery of continuous improvements and optimisation of relevant Information Management Systems

Key functions of the role include:

  • Provide technical support, maintenance, and continuous improvement of relevant Information Management Systems
  • Configuration and maintenance of system parameters and changes
  • Maintenance of comprehensive systems documentation and business rules
  • Perform SIT, UAT and regression testing for relevant information system changes
  • Knowledge of and recent experience with data and information management practices, including an understanding of the relationship between records and archives functions
  • Support with the enablement of business requirements and processes to be delivered through enhanced or optimised configuration and performance of the relevant Information Management Systems.

About you:

To contribute to Unitywater's values of
Reliability,
Safety,
Honesty
& Integrity,
Efficiency,
One Team,
Innovation, you will demonstrate the following skills and qualities for the role:

  • Prior experience working with Objective (desirable) or similar document management system
  • Ability to communication with influence across a range of internal stakeholders
  • Ability to translate a customer experience need into system design and business requirements
  • Demonstrated ability to build strategic partnerships with Third Party Vendors
  • Proven expertise in technology service availability, performance, and capacity, along with information security
  • Program and project management skills enabling agile delivery of improvements will be highly regarded

Working at Unitywater:


Unitywater is one of the largest employers in the region, offering continuous investment in training, diverse career paths, health and wellness benefits, flexible work arrangements and a rewarding environment.

We are committed to providing a diverse and inclusive work environment that supports individuals to reach their full potential.

Proudly Unitywater:

Applications close: 1st March 2023 at 11pm

**We reserve the right to withdraw this advertisement prior to the closing date.

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