Billing Analyst
1 week ago
The better way forward
As one of Australia's biggest energy retailers, with over 1.1 million customers, we have big plans for how we'll help transform energy in affordable and sustainable ways over the coming years. It's a genuinely exciting time for us, and it means we can offer opportunities to do work that makes everyone's future better.
Your part in it
We are looking for an experienced Billing Analyst to join our dynamic and customer focused Retail Operations team. The Billing Analyst role is dedicated to ensuring accurate and timely invoicing of our Residential, SME and C&I customers as well as the analysis and identification of exceptions for any process related improvements. This role works closely with all internal colleagues and any third-party vendors and government agencies.
What you'll get out of it
We're a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each other's wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.
What you'll put into it
conduct daily reconciliation and monthly billing analysis across the gas and electricity sections within the Business Operations teamprocess operational exceptions to achieve KPIs resultscalculate and apply adjustments to invoices and statements as neededinteract with internal and external customers to resolve any billing enquiriesenhance and support our models for calculation of costs and revenues for gas and electricityliaise with stakeholders to ensure that processes and systems meet compliance while also participating in system testing to support retail regulatory changes.collate, analyse and provide key data insights for accurate and timely business reports to assist in business decision making and process improvements.What you'll bring to it
proven operational experience in a transactional delivery team within billing environmentability to work to tight deadlines and schedules, while being a good team player and having the ability to work agilewell-developed written and verbal communication skills as well at strong analytical, numerical and financial reconciliation skillsdesirable to have successful experience working to resolve operational metering and billing exceptions in a retail energy contextsome knowledge of Gentrack or CISOV billing solutions.The ideal candidate will be proactive and motivated individual who has an analytical mind-set with strong attention to detail and willingness to deal with complex matters. You will be passionate about learning new systems and taking part in process improvement and large transformation projects.
Like what you're seeing?
If you like the sound of this, and you've got experience in a similar role, we'd love to talk to you. Come and discover better together with Alinta Energy.
We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.
We look forward to hearing from you.
Click 'Apply' to submit your application.
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