Current jobs related to Engagement Manager - Canberra, ACT - ServiceNow

  • Strategic Engagement Manager

    2 weeks ago

    Canberra, ACT, Australia Kirra Services Full time

    Job DescriptionAbout the Role:Kirra Services is seeking a highly skilled Strategic Engagement Manager to lead and manage the strategy to engage stakeholders contributing to the capability program.Key Responsibilities:Develop and oversee the development of an engagement strategy with the Program.Ensure achievement of program outcomes, and traceability from...

  • Community Engagement Manager

    3 weeks ago

    Canberra, ACT, Australia Mental Health Carers Australia Full time

    About the RoleMental Health Carers Australia is seeking a highly skilled and experienced Community Engagement Manager to join our team. As a key member of our national advocacy group, you will play a critical role in expanding our community engagement program and delivering new and exciting initiatives to support families, carers, and kin in mental...

  • Events and Engagement Manager

    2 weeks ago

    Canberra, ACT, Australia AuSAE Full time

    About the RoleWe are seeking an experienced Events and Engagement Manager to join our team at AuSAE. As a key member of our organization, you will be responsible for managing our events program, fostering collaboration among stakeholders in the customer-owned banking community.Key ResponsibilitiesOrganize and execute the annual events program, coordinating a...

  • Strategic Engagement Manager

    1 week ago

    Canberra, ACT, Australia Kirra Services Full time

    Strategic Engagement and Policy Security ManagerKirra Services, a Supply Nation Certified ICT Service Provider, seeks a seasoned professional to lead strategic engagement and policy security initiatives.The ideal candidate will have:a minimum of 5 to 10 years of experience in a similar role, with a proven track record of working across government...

  • Strategic Engagement Manager

    3 weeks ago

    Canberra, ACT, Australia Kirra Services Full time

    Strategic Engagement and Policy Security ManagerKirra Services is a Supply Nation Certified ICT Service Provider, specialising in Hardware and Software procurement for Government, Corporate, SME and Not-for-Profit Sectors.The ideal candidate will have:a minimum of 5 to 10 years of proven experience working in a similar role, and previous experience across...

  • Community Engagement Manager

    3 weeks ago

    Canberra, ACT, Australia Mental Health Carers Australia Full time

    About the RoleMental Health Carers Australia is seeking a highly skilled and experienced professional to join our team as a Community Engagement Manager. This is an exciting opportunity to expand our national community engagement program and make a meaningful impact on the lives of families and carers supporting someone with mental ill health.Key...

  • Product Engagement Manager

    3 weeks ago

    Canberra, ACT, Australia HiTech Group Full time

    Exciting Opportunity with HiTech Group Engage with a prominent Federal Government Department Contract with potential for extensions Competitive hourly compensation HiTech Group is seeking a skilled Product Relationship Manager to contribute to a dynamic and multidisciplinary team within a leading Federal Government department. The successful candidate will...

  • Product Engagement Manager

    3 weeks ago

    Canberra, ACT, Australia HiTech Group Full time

    Exciting Opportunity with HiTech GroupDynamic role within a Federal Government DepartmentInitial contract with potential for extensionsCompetitive hourly compensationHiTech Group is seeking a skilled Product Relationship Manager to become a vital part of a diverse team within a leading Federal Government department. The ideal candidate will play a key role...

  • Product Engagement Manager

    3 weeks ago

    Canberra, ACT, Australia HiTech Group Full time

    Exciting Opportunity with a Leading Federal Government Department Initial 10-month contract with extension options available Competitive hourly remuneration A prominent Federal Government department is seeking a skilled Product Relationship Manager to become part of a dynamic and multidisciplinary team. The selected Product Relationship Manager will play a...

  • Engagement Officer

    5 days ago

    Canberra, ACT, Australia Programmed Full time

    About the RolePERSOLKELLY is seeking highly skilled Engagement Officers to join our team in a major national project led by the federal government across Australia.As an Engagement Officer, you will work in a highly collaborative manner with our client's team leads to engage with our partners to realise maximum benefits for Indigenous Australians. This will...

  • Stakeholder Engagement Manager

    2 weeks ago

    Canberra, ACT, Australia MTC Australia Full time

    About the RoleWe are seeking a highly skilled Stakeholder Engagement Manager to join our Education & Training team at MTC Australia.The successful candidate will be responsible for managing and building a portfolio of accounts, driving performance and customer referrals in our government funded programs.Key ResponsibilitiesEstablish and maintain exclusive...

  • Stakeholder Engagement Manager

    2 weeks ago

    Canberra, ACT, Australia MTC Australia Full time

    About the RoleWe are seeking a highly skilled Stakeholder Engagement Manager to join our Education & Training team at MTC Australia.Key ResponsibilitiesManage and build a portfolio of accounts to drive performance and customer referrals in our government funded programs.Establish exclusive and form partnerships with referring agencies to ensure monthly...

  • Industry Engagement Specialist

    3 weeks ago

    Canberra, ACT, Australia Ariszinc Full time

    About the Role:Ariszinc is seeking an experienced Industry Engagement Manager to join our team in Canberra, ACT. As a key member of our Defence client's team, you will be responsible for managing industry engagement activities and building strong relationships with stakeholders.Key Responsibilities:Develop and implement industry engagement strategies to...

  • International Engagement Officer

    1 week ago

    Canberra, ACT, Australia APS Full time

    The Exercise and Committee Support Officer plays a vital role in the operational international engagement staff. They will promote efficiency and effectiveness in international exercise planning and support, particularly in the staffing and conduct of international committees and dialogues. They will manage information and systems across the section to...

  • Act Engagement Lead

    2 weeks ago

    Canberra, ACT, Australia OzHarvest Food Rescue Coordinator SA Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our team as an Engagement & Culture Lead. This is a hybrid flexible role that requires 24 hours of work per week, and we are looking for someone who can make a significant impact in our organization.Key ResponsibilitiesBe a positive and effective team member and bring the Oz...

  • AI Engagement Lead

    2 weeks ago

    Canberra, ACT, Australia Australian Government Department of Finance Full time

    About the RoleThe Australian Government Department of Finance is seeking a highly skilled and experienced professional to lead the engagement team for the Government AI (GovAI) initiative. As the GovAI Engagement Lead, you will play a critical role in driving the success of the GovAI pilot through the recruitment and management of pilot participants, and the...

  • AI Engagement Lead

    3 weeks ago

    Canberra, ACT, Australia Department of Finance Full time

    About the OpportunityThe Department of Finance is seeking a highly skilled and experienced professional to lead the engagement team for the Government AI (GovAI) initiative. This is a critical role that will drive the success of the GovAI Pilot through the recruitment and management of pilot participants, and the management and oversight of the GovAI...

  • Strategic Engagement Specialist

    3 weeks ago

    Canberra, ACT, Australia Hudson Full time

    Job DescriptionJob Title: Stakeholder Engagement SpecialistJob Type: Labour Hire ContractLocation: ACTLevel: SES Band 1 EquivalentAbout the Role:We are seeking a highly skilled Stakeholder Engagement Specialist to join our team at Hudson Australia. As a key member of our Government and Public Relationships team, you will play a critical role in shaping...

  • Industry Engagement Manager

    1 week ago

    Canberra, ACT, Australia Contour Advisory Pty Ltd Full time

    Industry Engagement ManagerContour Advisory Pty Ltd is seeking a highly skilled Industry Engagement Manager to lead critical initiatives within the Land Command, Control, Communications, and Computers (LC4) Program at Army Headquarters.About the RoleThis is a unique opportunity to drive innovation, collaborate with key industry stakeholders, and make a...

  • APS5 Engagement Specialist

    3 days ago

    Canberra, ACT, Australia Randstad Full time

    Job SummaryWe are seeking a highly skilled APS5 Co-design and Engagement Officer to join our team at Randstad. As a key member of our team, you will play a critical role in enhancing participant experience and boosting social and economic participation.Key ResponsibilitiesEducation and Liaison: Educate, inform, and liaise with mainstream services to enhance...

Engagement Manager

3 months ago

Canberra, ACT, Australia ServiceNow Full time

Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible.

We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.

By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.

We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.

We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.


With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description What you get to do in this role**:

The Senior Engagement Manager oversees the on time, on budget delivery of the defined solution scope to meet the customer's desired results.

This requires the EM to complete the project following ServiceNow's leading practice methodology, NowCreate, working in collaboration with the customer project team and any involved partner, ensuring governance is followed to gain team member support for the project, including risk and issue mitigation.

The EM is also responsible for assembling and leading the ServiceNow resources on the project making sure they understand the planned tasks, tracking actual progress, and managing deviations through appropriate measures.


  • Lead the delivery team throughout the engagement, often in collaboration with a services partner.
  • Manage the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.
  • Work with the Sales Account Team, partner, and customer to understand the customer and the engagement; including challenges, partners, issues, and value being delivered.
  • Understand the goals and align the deliverables accordingly.
  • Be the single contact to encourage collaboration and customer agreement on proposed solutions.
  • Mentor Customer Outcomes or Partner team members to achieve the engagement's deliverables and promote the customer's desired results.
  • Lead the delivery team throughout large complex engagements, often in collaboration with a services partner.
  • Identify gaps between actuals and plan of record, proposing solutions and driving resolutions.

Qualifications To be successful in this role you have**:

  • 8+ years progressive experience as part of a professional services organization; or equivalent education/experience
  • Ability to travel up to 50%
  • Industry domain expertise in
  • Creativity with comfort running projects independently
  • Success driving complex issues through analysis and resolution
  • Experience working collaboratively
  • ServiceNow certifications in aligned workflow
  • Must have security clearance or be able to attain clearance.

Additional Information
ServiceNow is an Equal Employment Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work.

Click here to learn about our work personas:
flexible, remote and required-in-office.

Please Note:
Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

From Fortune Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.