Patient Funding Officer

1 week ago

Adelaide Region SA, Australia St Andrew's Hospital Full time

Why St Andrew's?
We are more than Australia's largest standalone private hospital with a reputation for excellence in patient care. We're a community, a working family. It's where everyone knows each other, leaders are approachable and patients return to work as volunteers.

As summarised in our core values:
We care for others. We work together. We deliver excellence. That's the St Andrew's way.

About this role

We are seeking a highly motivated and customer service focused Patient Funding Officer to join our Patient Funding Team on a full-time, fixed term basis for 12 months (with the possibility of extension).


This position assists in contacting patients prior to admission to obtain registration details, performing health fund verification checks, providing quotations and discussing financial requirements in relation to patient admission.

You will be part of a small, dynamic team of highly experienced administration professionals with a strong focus on the delivery of timely and accurate information to patients.


Reasons to love this job

  • Salary sacrifice options to increase your pay
  • City fringe location with onsite secure staff car park
  • Work/Life balance friendly rostering

About you

Other key requirements include:

  • Sound organisational and time management skills;
  • A high level of accuracy and attention to detail;
  • Sound financial literacy and numeric skills;
  • Ability to work effectively both independently and as part of a team; and
  • Strong interpersonal communication and customer service skills.
Exceptional computer and Microsoft office skills, is also important for success in this role.

Rewards at St Andrew's
When our staff come to work, they are surrounded by friendly, supportive leaders, engaged team mates, and great facilities.

We know that happy employees provide the best care, so we focus strongly on ensuring the wellbeing and engagement of our staff, including:

- flexible rostering practices, enabling staff to nominate their shift preferences to fit with their personal commitments
- a range of well being programs and opportunities, including an onsite gym, personalised support for employees experiencing mental health challenges and fortnightly well being tips
- additional learning and development opportunities including scholarships for fully funded post-graduate studies
- a focus on supporting the health and safety of our workforce through dedicated WHS specialists, programs and locally based staff health and safety representatives in all areas.

Opportunities to Grow

As a large, standalone Hospital, we offer opportunities to work across a wide range of specialities, and our Executive Team are located on site, enabling them to interact with staff daily to understand challenges and opportunities.

To offer the best, you need to be the best, which is why we provide great opportunities to further your training and development across all roles within the Hospital.


About our Location
St Andrew's is located in a picturesque setting, overlooking the Adelaide parklands which fringe the city centre. Close to public transport and convenient for cycling, St Andrew also provides secure underground parking for employees.

To Apply:


Click on the 'Apply' button below and submit your CV & Cover Letter or please find the contact details shown below if you have any questions.

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