Case Worker

1 week ago

Toowoomba, Queensland, Australia Mercy Community Service Full time

The Role


The Families and Young People Services Team are currently looking for a Permanent Full-Time Case Worker in our Connected Families Program.

This role is an Intensive Family Support Service based in our Toowoomba office that supports children, young people and families in the community experiencing multiple and complex needs and at risk of entering or re-entering the child protection system.

In this Caseworker role, you will be responsible for providing a range of intensive support services to highly vulnerable families through the delivery of culturally inclusive services and case management to build skills and facilitate sustainable change to become more capable and resilient and improving overall wellbeing.

This position offers a competitive salary of $77,578 plus superannuation (dependent on qualifications and experience).

You will also have the opportunity to increase your take-home pay by salary sacrificing and other benefits (more information below).


To be eligible for this position you will require:

  • Have 3
  • or 4-year tertiary qualification in Social Work, Social Science, Psychology or related discipline.
  • Sound knowledge and understanding of the Queensland Child Protection system.
  • A clear, expressed understanding of the complex challenges facing families in contemporary society and a sound understanding of risk assessment frameworks.
  • Evidence of current vaccination against whooping cough or willingness to obtain prior to commencement.
  • You must hold a current Queensland Provisional Green (P2) or Open Drivers Licence.
  • You must hold a positive notice in the Working with Children Check (Blue Card) and be able to obtain a positive Police Check and any other legislatively required personal history screening as required

Why choose to work at Mercy?
Mercy Community appreciates the important work that each person contributes to the success of our programs and services.

Being part of the Mercy team, means you have access to some fantastic benefits, such as we:

  • Take advantage of free onsite parking in a beautiful working environment just a few minutes from the centre of Toowoomba.
  • Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need saving you up to $144 if you need both cards
  • Provide you and your immediate family free, professional and confidential counselling services. This includes specialised First Nations counsellors.
  • Provide the opportunity to increase your take home pay through the use of salary sacrificing and other packaging benefits up to $18,550 per annum is available to take advantage of
  • Provide access to novated leases for a vehicle to help reduce your taxable income.
Depending on your role, you may also be eligible:

  • For annual influenza and/or other vaccination reimbursements
  • To receive pay bonus' of $500 for successful employee referrals
  • To cash out or purchase annual leave and to
- take advantage of extra leave entitlements


We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development.

This includes making sure you have access to plenty of other career pathways and opportunities in the broader Disability Supports programs, or in other programs and services across Mercy.


About Us
Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities.

We support families and young people, people living with a disability, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

We have been providing services and support for over 150 years and our team operates across a network that encompasses urban, rural and remote communities.

Please visit our website to find out more about our dedicated team and the work we do.

Next Steps


Mercy is committed to Safeguarding - taking actions to promote and ensure the welfare of children and adults at risk, protect them from abuse or neglect and supporting an awareness of whole community responsibility to help and protect all in need.

  • Case Worker

    1 week ago

    Toowoomba, Queensland, Australia Mercy Community Service Full time

    The RoleThe Families and Young People Services Team are currently looking for a Permanent Full-Time Case Worker in our Connected Families Program. This role is an Intensive Family Support Service based in our Toowoomba office that supports children, young people and families in the community experiencing multiple and complex needs and at risk of entering or...

  • Case Worker

    1 week ago

    Toowoomba, Queensland, Australia Mercy Community Service Full time

    Find out below how you can make a difference to the lives of children in careAn exciting opportunity currently exists in Toowoomba for a Case Worker to join the Foster and Kinship Care Team at Mercy Community. This role will be a Permanent Part-time position offering 3 days a week. Use your highly developed case work skills to be part of a care team who are...

  • Redress Case Worker

    1 week ago

    Toowoomba, Queensland, Australia HB Recruitment Full time

    The HB Group is currently working with a Toowoomba-based Not-for-Profit Organisation to source a part-timeRedress Case Worker for a 12 month contract (with possible extension depending on funding).Working 38 hours per fortnight (flexible on days and hours), theKey responsibilities will include: Performing initial intake and assessment procedures Developing...

  • Case Worker

    1 week ago

    Toowoomba, Queensland, Australia Mercy Community Service Full time

    The RoleThis role is responsible for coordinating all aspects of casework pertaining to families referred by Child Safety Services.Within this, the role has three discreet but complementary purposes: To support families holistically, within their ecological context, to function in ways that promote the safety and wellbeing of children within the family...

  • Youth Worker

    1 week ago

    Toowoomba, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time

    As a Youth Worker, you will specifically:Provide supervision and support to young people in accordance with relevant legislative provisions, strategic priorities, statutory delegations, departmental policies, procedures and contemporary best practice. Provide supervision and support to young people to assist with their compliance with court orders and...

  • Youth Worker

    1 week ago

    Toowoomba, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time

    Key Responsiblities:The Youth Worker key responsibilities are**:Provide supervision and support to young people in accordance with relevant legislative provisions, strategic priorities, statutory delegations, departmental policies, procedures and contemporary best practice. Provide supervision and support to young people to assist with their compliance with...

  • Youth Worker

    1 week ago

    Toowoomba, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time

    Key responsibilitiesThe Youth Worker key responsibilities are:Provide supervision and support to young people in accordance with relevant legislative provisions, strategic priorities, statutory delegations, departmental policies, procedures and contemporary best practice. Provide supervision and support to young people to assist with their compliance with...

  • Support Worker

    1 week ago

    Toowoomba, Queensland, Australia Northcott Full time

    Casual support worker position available in Toowoomba Salary packaging benefits that can increase your takehome pay Family friendly workplace|Values based companyWe are looking for friendly, welcoming support workers who are passionate about helping people and are up for adventure and trying new things as we expand our programs at our Toowoomba centre.Our...

  • Therapeutic Care Worker

    1 week ago

    Toowoomba, Queensland, Australia Strive Community Care Full time

    Introduction:ABOUT USBENEFITS:Aside from attractive hourly rates, Strive offers a robust training induction program, monthly supervision, has a focus on supporting the wellbeing of staff, and provides ongoing professional development opportunities.Description:ABOUT THE ROLEStrive Community Care provides therapeutic home environments for children and young...

  • Support Worker

    1 week ago

    Toowoomba, Queensland, Australia Home Caring Full time

    HOMECARING TOOWOOMBA IS SEEKING A FEMALE SUPPORT WORKER FOR ACTIVE NIGHT SHIFTS.We are seeking a kind and caring female Support Workers to assist our female Participant with complex mental health challenges who we support on a 24/7 basis.- NB: Experience in working with people with mental health challenges is preferred._HomeCaring Toowoomba is a rapidly...

  • Support Worker

    1 week ago

    Toowoomba, Queensland, Australia Lutheran Community Care Full time

    Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland.Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They...

  • Support Worker's Female

    1 week ago

    Toowoomba, Queensland, Australia Home Caring Full time

    SUPPORT TEAM MEMBERS NEEDEDHomeCaring Toowoomba is a rapidly growing organisation dedicated to providing high quality, compassionate and trustworthy care and support to all our client's.Our values of kindness and compassion is what we seek from all our staff as we foster a "people first" culture where both Participant's and Team Members are highly valued.We...

  • Support Worker

    1 week ago

    Toowoomba, Queensland, Australia Lutheran Community Care Full time

    About us:Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality and contemporary support and accommodation for older people, young people and their families, people living with a disability or mental illness and families experiencing domestic violence and hardship. We...

  • Family Support Worker

    1 week ago

    Toowoomba, Queensland, Australia Anglicare Southern Queensland Full time

    3 year contract available for either full-time or part-time Salary packaging options to increase your take home pay Great team to be a part of in supporting the local communityAnglicare Southern Queensland connects with people at every stage of their life journey responding with compassion and humility, recognising the uniqueness of all individuals and...

  • Mature Support Worker's Male

    1 week ago

    Toowoomba, Queensland, Australia Home Caring Full time

    CONFIDENT CAPABLE SUPPORT TEAM MEMBERS NEEDEDHomeCaring is a rapidly growing organisation dedicated to providing high quality, compassionate and trustworthy care and support to all our client's.Our values of kindness and compassion is what we seek from all our staff as we foster a "people first" culture where both Participant's and Team Members are highly...

  • Carer Support Worker

    1 week ago

    Toowoomba, Queensland, Australia OzChild Full time

    Location:ToowoombaEmployment Type:FP - Full-Time PermanentDepartment:Foster & Kinship Care QLDSalary:SCHCADS 5 $ 93,860.00 plus super and salary pckngClosing Date:20/05/2024Supporting Documentation: Position DescriptionWe have an exciting opportunity for a passionate and motivated individual to join our team as a Carer Support Worker in ToowoombaThe purpose...

  • Injury Management Advisor

    1 week ago

    Toowoomba, Queensland, Australia Queensland Police Service Full time

    Your key accountabilitiesThe core capability requirements for this role are:Provide injury management functions throughout the State in accordance with Queensland Police Service policies and the Workers' Compensation and Rehabilitation Act 2003.Implement and coordinate injury management strategies, designed to improve rehabilitation service delivery.Provide...

  • Caseworker

    1 week ago

    Toowoomba, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full time

    The Integrated Case Management Caseworker key responsibilities are:Deliver best practice statutory casework services to young people with mínimal supervision using high level assessment and intervention skills to deliver integrated and culturally appropriate services, including intensive weekly engagement with families, community organisations and other key...

  • Youth Support Officer

    1 week ago

    Toowoomba, Queensland, Australia PCYC Queensland Full time

    Fixed Term ,Full Time | Until 30 June 2024 $33.77 perhour We are currently seeking a passionate andkeen Youth Support Worker to join our PCYC Project Booyah initiative based atToowoomba .If you are enthusiasticand have a gusto for increasing youth involvement in programs andevents, then we want you What we canoffer In addition to your...

  • Coordinator (Rehabilitation and Return to Work)

    1 week ago

    Toowoomba, Queensland, Australia University of Southern Queensland Full time

    Full-time, continuing appointment- $90,381pa to $99,940 pa + 17% Superannuation + Leave Loading Toowoomba or Springfield campusBuilding on its strengths as Australia's leading regional University, UniSQ's vision is to be renowned for innovation and excellence in education, student experience, research and engagement. Guided by our core values of respect,...