Manager, Counselling and Psychological Wellbeing

1 week ago

Brisbane, Queensland, Australia Queensland University of Technology Full time
$124,337 to $130,25- Ongoing, full-time

  • Gardens Point

Who are we looking for?
We are seeking a Manager, Counselling and Psychological Wellbeing to join Student Services, Student Services and Wellbeing, Administrative Division.


This position is responsible for effectively managing the provision of counselling and mental health programs provided to current QUT students.

In addition to working directly to provide professional counselling services, this position will also work collaboratively with the intake and assessment service in triaging and referring students to relevant support services both internal and external to QUT.

The position will provide day-to-day leadership to a small team of internal counsellors, providing support with complex case management. In addition, the position will manage the engagement and relationship with external contractors providing counselling support within the service.

The Manager, Counselling and Psychological Wellbeing contributes to the achievement of Student Services and Wellbeing's strategic objectives by operationalising and reviewing services, programs, systems and procedures.


Real world impact
QUT is a major Australian university with a global outlook and a 'real world' focus.

We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.


About the area


The Student Services and Wellbeing portfolio leads the university-wide strategy and coordination of all non-academic matters related to the student experience.

The portfolio of Student Services and Wellbeing delivers a range of services across the student life cycle, as well as providing advice and leadership to the university on a broad range of student matters, including social justice and public policy.


Student Services and Wellbeing consists of the following departments: Student Administration, Student Engagement, Equity, Student Services and Health, Safety and Environment (HSE).

The portfolio also has strong links to and works closely with QUT's Oodgeroo Unit.


Student Services and Wellbeing aspires to be a collaborative, distinctive and innovative department that makes a real and positive difference to students, from pre-tertiary to graduation and beyond.

The portfolio is focused on delivering services to support the university's commitment to an exceptional student experience, leading to positive outcomes in success, retention and completion.

This includes developing a campus culture which is inclusive, safe, and respectful for all students.


Student Services is responsible for providing a range of services to support the health and wellbeing of students in areas of Accommodation, Chaplaincy, Counselling Services, Disability Services, International Student Support, Welfare Services and QUT Medical Centres.


What you need to succeed

  • Postgraduate qualifications (or equivalent) in Psychology or Social Work with significant relevant experience, and registration with the Australian Health Practitioner Regulation Agency or membership with the Australian Association of Social Workers.
  • Proven management experience within a clinical environment including the demonstrated ability to conceptualise and operationalise strategies, plans, policies and processes that reflect industry best practice.
  • Proven effective leadership and management skills that drive teamwork, high performance and excellence in service provision within professional work contexts.
  • High level interpersonal, negotiation and communication skills with a demonstrated ability to collaborate and connect with a diverse range of stakeholders.
  • Demonstrated success in leading and supporting cultural and organisational change within a large, complex organisation in pursuit of service excellence.

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