Intake Administration Assistant

2 weeks ago

Melbourne, Victoria, Australia Castlemaine Health Full time

Position Details

Position Title: Intake Administrative Assistant

Classification: HS1

Salary per hour: $ superannuation + generous salary packaging options

Employment Type: Ongoing part-time 64 hours per fortnight

Award: Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement

*All appointments are subject to a satisfactory police check, NDIS (if required) and compliance with Dhelkaya Health Vaccination Policy.

Role Description

This role involves providing support to individuals navigating allied health and outpatient services. You will handle administrative tasks for our Community Services Team to ensure efficient intake services for Dhelkaya Health following service funding guidelines. This includes assisting clients with service inquiries, explaining the assessment process, and managing administrative duties like data entry, filing, and email correspondence.

The working hours are scheduled between 7:30am and 6pm on weekdays.

About You

The ideal candidate will possess strong communication, customer service, and teamwork abilities. Proficiency in Microsoft Suite and familiarity with cloud-based systems is required. Experience with CIMS, Medical Software Packages, and Patient Resource Databases is advantageous. Any clinical background aiding individuals with disabilities and complex health needs is a plus.

Please review the attached job description for more details and address the key criteria in your cover letter when applying.

Culture and Benefits

Located in regional Victoria on Dja Dja Wurrung land, Dhelkaya Health offers a vibrant work environment. Enriched with historical charm and modern amenities, the surrounding area provides a blend of culture and natural beauty. Employees can enjoy various outdoor activities, cultural events, and a supportive work setting with opportunities for career growth.

  • Stress-free parking: available at no cost near the workplace
  • Salary packaging: to optimize earnings with options like meals, entertainment, and rent/mortgage payments
  • Healthy lifestyle: access to an onsite gym and Fitness Passport membership for family use
  • Wellness focus: emphasis on work-life balance and a health program including an Employee Assistance Program
  • Community engagement: social events hosted by Dhelkaya Health, creating an inclusive environment
  • Home Share: Consider Home Share if housing is a hurdle to joining Dhelkaya Health. Learn more about this option

*All hires are subject to police clearance, NDIS compliance, and adherence to Dhelkaya Health's vaccination policy.

At Dhelkaya Health, our mission is to promote health and foster community well-being through empathetic and professional services. We seek a diverse workforce reflecting the communities we serve, encouraging applications from various backgrounds.

For more details about this role, please contact Tracy Johnson – Team Leader.

Applications deadline: 16th June 2024

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