Transition & Transformation Principal

2 weeks ago

Perth, Western Australia BT Full time

About BT
BT has a key role in British society, fostering change and leading technology innovation.

From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission.

Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.


So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT.


  • About the roleThe role holder has full accountability for the design and delivery of customer solutions to underpin contract revenues from Global's Top 800 multinational customer base and acquisition customers. Such contracts can individually be worth more than 50M to BT
The role requires a major focus to plan, manage and deliver global transformation for our customers' new provide programme, leading multi-disciplined teams through complex change to agreed milestones, SLAs and budget parameters globally

The role holder will be an experience delivery professional, playing a lead role in all aspects of large and complex T&T project delivery, offering world-class market-differentiating customer experience


The role holder will engage with customers up to and including executive level to provide confidence of BT's delivery capability to fulfil contractual requirements during and beyond the bid stage.

It's a key role in securing BT business.

Drives, organises, and schedules design, build and delivery teams to transition customers to BT solutions & services


Responsible for providing service excellence for Global's new provide customers, shaping and delivering the effective delivery of customer contracts throughout Global portfolio customers.

Defining and delivering outstanding customer new provide experiences which retain and grow our existing customers and attract our new customers

This team performs a pivotal role in differentiating the customer experience from competitor offerings in the market and contributes to making BT the telecommunications solution provider of choice, with new and existing customers


Accountable for the leadership and successful business performance of their new provide projects, underpinning revenue for 1 or more market units.

Will play a supporting role in Global's ambitious growth strategy and in the win new business process through technical and service design components, ensuring optimised solutions meet and exceed customer requirements and prioritising our growth portfolio offerings

Ensures delivery teams have clear line of sight of upcoming demand and contract requirements

Provides delivery SME into the bid process

  • AccountabilitiesAccountable for leading and motivating a matrix global team of up to 50 FTE highly skilled and experienced Technical & Service Designers and P&PM colleagues
Role modelling BT values and creating a strong programme team performance that demonstrates the required capabilities to deliver new provide project milestones and KPI's to a consistently high standard


Responsible for effective resource management to drive, organise and schedule new provide design, build and delivery teams to transition customers to BT solutions & services.

To meet or exceed contract requirements that enable revenue growth for Global.

Responsible for managing and mitigating any early pain points and/or risk for BT and customers, able to use and adapt recognised project management methods and processes depending on elements of the risk profile and governance needs

Delivers projects to contracted service levels and within defined financial targets, while also improving customer satisfaction

Acts as a single point of contact regarding delivery for internal and external customers

Provides overarching change governance and assurance for contract delivery, enforcing appropriate quality gates

Governs the use of third-party suppliers for programme/ project management

Builds effective influential, senior leader working relationships with Global's customers, strategic partners, and suppliers


Plays a pivotal role as 'design and delivery' SME in the bid process, providing council and guidance from a delivery/ operational perspective.

Works with a high level of autonomy and decision making

  • Skills requiredDirector and customer executive influencing via facetoface presentations & virtual interaction
Ability to engage with senior level (internally as well as with customers) stakeholders, building deep relationships as a trusted partner up to CxO level with strong ability to influence and negotiate

Ability to engage and resolve difficult situations (be they with teams, customers, stakeholders) -

  • Product Support Specialist

    2 weeks ago

    Perth, Western Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

  • Strategic Account Manager

    2 weeks ago

    Perth, Western Australia AMP Limited Full time

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...

  • Principal - Transformation PMO

    2 weeks ago

    Perth, Western Australia Water Corporation Full time

    Principal - Transformation PMO-112GPrimary Location WA-Perth - Inner-John Tonkin Water Centre - LeedervilleOrganization Transformation PMO- Strategic role within the newly formed Transformation Office:Shape decisions that will develop & sustain WA's water sourcesAbout the role:We have a permanent opportunity for a Principal - Transformation PMO. As part of...

  • Principal Civil Engineer

    2 weeks ago

    Perth, Western Australia C015 APT MANAGEMENT SERVICES PTY LIMITED Full time

    About the Job Title and the CompanyJoin APA's team as a Principal Civil Engineer - Power in Perth, Brisbane, Sydney, or Melbourne on a full-time basis.The OpportunityAPA's purpose is to strengthen communities through responsible energy. This position offers an exciting opportunity for a Principal Civil Engineer - Power to contribute to hybrid power...

  • Open Pit Engineer

    2 weeks ago

    Perth, Western Australia Advanced Mining Production Systems Full time

    OverviewApplicationDescriptionAre you an experienced Open Pit Mining Engineer seeking further challenges and an opportunity to broaden you technical skills by working across a range of sites, mining methods and commodities?With Advanced Mining Production Systems, you will have the flexibility to experience a host of operations, mining techniques and...

  • Mining Engineer

    2 weeks ago

    Perth, Western Australia Advanced Mining Production Systems Full time

    OverviewApplicationDescriptionAre you an experienced Underground Mining Engineer seeking further challenges and an opportunity to broaden you technical skills by working across a range of sites, mining methods and commodities?With Advanced Mining Production Systems, you will have the flexibility to experience a host of operations, mining techniques and...

  • Principal Sustainability Advisor

    2 weeks ago

    Perth, Western Australia Western Power Full time

    Principal Sustainability Advisor: Location: Perth Office CBD, WA, AU 19 Feb 2024Do you want to make an impact for WA? There's never been a better time to join the energy industryWestern Power is at the forefront of WA's energy transition and, as part of our commitment to creating a cleaner energy future, our new Energy Transition and Sustainability business...

  • Head of Thermal Generation Transition

    2 weeks ago

    Perth, Western Australia Synergy AU Full time

    The time to join Synergy has never been more exciting because you'll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations...

  • Closure and Asset Transition Lead

    2 weeks ago

    Perth, Western Australia Jacobs Full time

    At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact As the Closure and...

  • Senior/ Principal Designer

    2 weeks ago

    Perth, Western Australia Titan Recruitment Full time

    About the RoleAre you ready to take your career as a Senior/Principal Civil Designer to the next level? Join a Tier 1 Engineering consultancy that is heavily involved in significant infrastructure projects across Western Australia.As a Senior/Principal Civil Designer, you will need to be highly proficient in Civil 3D software, focusing on major projects...

  • Principal Instrument

    2 weeks ago

    Perth, Western Australia Wood Plc Full time

    Wood is recruiting Principal Instrument & Control Engineers as part of our strategic growth plan for 2024 and beyond. You will join our Operations business in a pivotal role as we partner with a major player in the Oil & Gas industry on a major brownfields Engineering Service Contract. Based in Perth CBD, this is a permanent role and is available as a...

  • Principal Advisor Group Closure

    2 weeks ago

    Perth, Western Australia Rio Tinto Full time

    La version française suit_Principal Advisor, Group Closure Be part of a global team of industry experts Grow your career: senior global role pivotal to our closure governance and assurance Permanent, Fulltime (Parttime/job share considered) opportunity based in Perth, Brisbane, or MontréalAbout the roleFinding better ways to provide the materials the world...

  • Principal Advisor Offshore Renewables

    2 weeks ago

    Perth, Western Australia National Offshore Petroleum Safety and Environmental Management Authority Full time

    Perth- $143,963 Per Annum Plus 15.4% Super 5 weeks leaveSuccessfully navigating the energy transition is one of the biggest challenges currently facing Australia. Offshore renewable energy will become a crucial part of the mix as Australia works to meet its emissions reduction targets.NOPSEMA (National Offshore Petroleum Safety and Environmental Management...

  • Principal Strategy Analyst

    2 weeks ago

    Perth, Western Australia Western Power Full time

    Principal Strategy Analyst: Location: Perth Office CBD, WA, AU 1 Mar 2024If you're seeking a new opportunity that will challenge you to think bigger and imagine more, join us and our leading experts at Western Power as we create a new energy future for communities across Western Australia.If you are passionate about environmental strategy, your next...

  • Principal Consultant

    2 weeks ago

    Perth, Western Australia Environmental Resources Management (ERM) Full time

    Principal Consultant - Liability Portfolio Management and Remediation page is loaded Principal Consultant - Liability Portfolio Management and Remediation Apply locations Perth, Australia time type Full time posted on Posted 30+ Days Ago job requisition id R Principal Consultant - Contaminated LandERM is seeking a motivated Principal Contaminated Land...

  • Principal Electrical Engineer

    2 weeks ago

    Perth, Western Australia Knewin Full time

    About the role We are on the lookout for a skilled Principal Electrical Engineer to become part of our team based in Perth. Joining our team means being part of a community of around 50,000 individuals all united by a shared goal – contributing to a more sustainable world. We see the future as challenging but full of opportunities. We believe this is an...

  • Principal Commercial Analyst

    2 weeks ago

    Perth, Western Australia EDL Full time

    Title:Principal Commercial AnalystLocation:Perth, AustraliaFunction:Remote Energy Australia_ _Details:Full time, PermanentEDL owns and operates a global portfolio of power stations in Australia, North America andEurope. Our vision is to be the leading global producer of sustainable distributed energy. AtEDL, we are playing a key role in the world's...

  • Principal Consultant

    2 weeks ago

    Perth, Western Australia Versent Full time

    The Principal Consultant role is team focused and outcome driven. It provides delivery, domain strategy, team and stakeholder leadership for Versent engagements. The role has accountability to deliver the engagement in line with customer requirements within the commercial construct.As a People Leader, the Principal Consultant is responsible for assisting the...

  • Principal Piping Engineer

    2 weeks ago

    Perth, Western Australia Wood Plc Full time

    Wood is recruiting a Principal Piping Engineer as part of our strategic growth plan for 2024 and beyond. You will join our Operations business in a pivotal role as we partner with a major player in the Oil & Gas industry on a major brownfields Engineering Service Contract. Based in Perth CBD, this is a permanent role and is available as a full-time /...

  • Principal Civil Design Engineer

    2 weeks ago

    Perth, Western Australia Jacobs Full time

    We're looking for a Principal Civil Engineer/ Design Manager!Bachelor's degree in Civil EngineeringExperience with Bentley OpenRoads, 12D, MX, OpenRoads Drainage ModuleKnowledge of Main Roads WA and Australian Standards, ARR Implementation of Digital Engineering standardsDo you have the passion for innovation and problem-solving? At Jacobs, we are dedicated...