Receptionist (12 Months Contract)

2 weeks ago

Sydney, New South Wales, Australia Brookfield Asset Management Full time
locations- Sydney, New South Wales- time type- Full time- posted on- Posted Today- job requisition id- R Location

Sydney - 10 Carrington Street, Level 1- Brookfield Culture

  • Brookfield has a unique and dynamic culture. We seek team members who have a longterm focus and whose values align with our Attributes of a

Brookfield Leader:
Entrepreneurial, Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse businesses.

Job Description:

  • About the role
  • To ensure a seamless and efficient frontofhouse experience for Brookfield, creating a favorable initial impression for clients, management, and employees.
  • Hours:
  • Monday to Friday 8:00am to 4.00pm
- _or_ 9.00am to 5.00pm. 5 days per week.

  • Responsibilities are:
  • Collaborate with staff and management to efficiently schedule and manage bookings for 13 frontofhouse meeting rooms according to business requirements.
  • Assign appropriate technologyequipped rooms for meetings, presentations, and events.
  • Handle incoming calls with a professional demeanor, effectively screening and directing them as necessary.
  • Assist in managing mail and courier services, including occasional booking of couriers.
  • Ensure accurate and timely processing of invoices through the Coupa accounts system, using correct GL Account codes.
  • Create and maintain staff passes, while accurately recording visitor pass information.
  • Maintain effective communication with building management through the tenant portal system.
  • Provide support during busy periods to the catering team, which may involve taking beverage orders, assisting with tea/coffee preparation, and room clearing.
  • Familiarity with booking processes for onsite auditors, along with knowledge of security and duress procedures.
  • About you
  • High School Certificate or equivalent.
  • Certificate IV in Customer Service / Administration or equivalent experience.
  • Training or knowledge in current OH&S and relevant legislation would be an advantage.
  • Previous corporate reception experience essential.
  • Well presented.
  • Strong communication skills.
  • Welcoming presence to greet and farewell guests.
  • Professional telephone manner listening, questioning with an ability to follow through and followup if required.
  • Ability to interpret queries and assist customers appropriately.
  • Demonstrated attention to detail.
  • Proficient in relevant computer software Word, Outlook (or related programmes) Microsoft Teams, WebEx, Internet access; Audio Visual equipment in front of house meeting rooms.
  • Demonstrated understanding of customer service principles.
  • Barista skills would be an advantage but not essential.
  • Brookfield is committed to maintaining a Positive Work Environment that is safe and respectful; our shared success depends on it. Accordingly, we do not tolerate workplace discrimination, violence or harassment.

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