Payment Officers

2 weeks ago


Perth, Western Australia Talent International Full time
australia perth contract negotiable-
Roles across the Midland area:

-
12 month initial contracts:

-
28th
November 2023


Multiple roles across in the payment area for this government organisation working with both internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.


The APS4 Payments Officer will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve straightforward to moderately complex enquiries.


Responsibilities may include but are not limited to:

  • Investigating and resolving outstanding payment requests that have been rejected through the myplace provider and participant portals.
  • Engaging with internal and external stakeholders to resolve payment enquiries.
  • Processing manual payments to providers and selfmanaged participants.
  • Working to resolve payment issues, guided by legislation, NDIA policies and standards, and Payments Branch Standard Operating Procedures (SOPs).
  • Contribute to decisionmaking within the team/work area.
  • Consistently meeting team and individual work resolution targets.
  • Ensuring knowledge of and compliance with legislative, financial and administrative frameworks.
  • Maintaining an awareness of government decisionmaking processes, Agency guidelines and regulations.

Additional Position Requirements

  • For further enquires please call Kelly on

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