Injury/recovery Management

2 weeks ago

Sydney, New South Wales, Australia Ampersand Full time

Duration: 8 months (possibility of extension)

Hours: 38 per week

Pay:
$40 p/h + Super

Location:
Rozelle (no WFH)

Drivers License Required


The Recovery Partner is responsible for ensuring the success of workplace rehabilitation across NSWA (NSW Ambulance) including rehabilitation and injury management programs and playing a significant role during all stages of the workplace rehabilitation process.


Key Accountabilities:


Work with key stakeholders to support the rehabilitation of injured workers following their workplace injury, with our primary focus to assist the worker return to their pre injury role where appropriate.

This includes developing, monitoring and reviewing of the Recovery at Work plan with appropriate interventions and upgrades, in consultation with the injured worker, nominated treating doctor and other treating professionals, Scheme Agent and where appropriate the accredited rehabilitation provider and union representative.


  • Consult, develop, review and advise all facets of injured workers return to work and rehabilitation programs and liaise with all relevant stakeholders in this process to ensure that all stakeholders are appropriately informed, ensuring consistency and compliance with organisational, public sector and workers compensation policies whilst measurably reducing claim duration and improving outcomes for employees.
  • Manage the administration of and provide sound and informed advice to injured workers and their managers on recover at work and Injury Management issues, including all legislative requirements under the Workers Compensation Acts and Amendments.
  • Collaboratively work with our icare for NSW scheme agent to proactively manage Workers' Compensation claims within the legislative requirements and governing frameworks.
  • Provide education, support and advice to managers to ensure they are proactive participants in supporting the rehabilitation of their workers and information regarding the performance and trends of claims in their area of responsibility.

Key Challenges:


Identify the basic, individual, teamwork and growth safety needs and create a culture for employees, managers and officers to become fully engaged in recovery at work.

Maintaining strong relationships across sectors to positively influence and facilitate sustainable return to work outcomes across a diverse workforce.

Problem solving and continuous improvement skills, with the ability to manage risks in a simple, pragmatic and realistic manner. Team player who has a diplomatic style whilst maintaining a professional, intelligent and responsive approach.


You are capable of working with a high degree of autonomy and will be confident in engaging and providing leadership and direction to all stakeholders in the business.

Exercise sound judgement and discretion in dealing with sensitive and contentious issues and when representing NSWA.

Key Knowledge and Experience:

  • Proven experience in strategic planning, high level advice and implementation of rehabilitation plans in a high risk management framework consistent with business goals and strategic objectives.
  • Demonstrated experience in the development and implementation of claims management strategies to improve outcomes and health and safety strategies and initiatives, including early intervention and psychological adult and competency based learning programs.
  • A comprehensive understanding of workers compensation, injury management return to work ideally in a Health Care context and the commitment to identifying strategies to reduce claim duration and cost.
For more information

APPLY now. You will only be contacted if you have the relevant skills and background required.

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