Clinical Compliance Coordinator

1 week ago

Surry Hills, New South Wales, Australia SILK Laser Clinics Full time

Clinical Compliance Coordinator

Surry Hills NSW 2010, Australia Req #877
Friday, 10 May 2024

Purpose of the Role:

As the National Compliance and Clinical Specialist, you will ensure group-wide compliance with licensing requirements for staff and clinics while providing clinical expertiseand support for skin, laser, and body categories.

Responsibility Areas:

Device Compliance:

  • Manage Devices Recording, organising compliance checks for new devices, and ongoing annual renewals.
  • Ensure all licensing requirements/applications for regulated states are met.
  • Complete documentation to ensure all licenses are correct and valid.
  • Conduct monthly audits for Laser Licensed States.
  • Forecast for new clinic openings and prepare documents accordingly.
  • Work with Procurement on device movements and update licenses as required.
  • Manage compliance for S4 medicines in QLD.

Clinical Queries relating to skin, body, and laser:

  • Respond to queries regardingskin, laser, + body tickets.
  • Support other departments in the laser, skin + body categories queries.

Adverse Management:

  • Liaise with the Department Head on Adverse Reactions and client management where needed.
  • Communicate trends in Adverse Reactions and collaborate with the Adverse NP and GM Clinical.
  • Provide detailed record-keeping accessible to the Senior Leadership Team.
  • Support Adverse Event NP in creating reports for Medical Advisory Committee (MAC) meetings.

Administration:

  • Assist the clinical GM with general administration tasks.
  • Review audit processes and provide suggestions for improvement.

Education:

  • Create and maintain educational modules for matters relating to clinical content.
  • Work with the Education Department to provide suggestions for additional educational needs.

Process Improvement and Consistency Across Business Units:

  • Actively look for improvements in the safety and quality of clinic services.
  • Work with clinical team members to improve consistency in processes such as adverse event reporting and monitoring.

Compliance with company values, policies, and standards:

  • Comply with the responsibilities of working for a public company.
  • Adhere to all local legislative requirements and company guidelines.
  • Keep current with legislative requirements and act ethically when dealing with company assets and people.

Key Requirements:

  • Two years experience in a national compliance role, with industry experience in clinical being highly advantageous.
  • Experience in maintaining compliance with national and regional licensing requirements.
  • Proven experience providing clinical expertise and guidance.
  • Experience collaborating with cross-functional teams.
  • Ability to work in a fast-paced environment and respond quickly to challenges.
  • Strong attention to detail and organisational skills.
  • Beauty or Dermal Therapy qualifications desirable.
  • Administration qualifications are desirable.
  • Laser Certificate.

Join Us:

If you are passionate about ensuring compliance, providing clinical expertise, and driving excellence, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter detailing your relevant experience and why you're the ideal candidate for this role.

About Us:

Our powerhouse brands—including SILK Laser Group, Clear Skincare Clinics, Eden Laser Clinics, and Australian Skin Clinics—have propelled us to the forefront of the aesthetics industry. With over 200 clinics and a team of 1200 dedicated professionals nationwide, we're setting the standard for excellence and innovation in aesthetic care. Join us as we redefine beauty and transform lives across Australia and beyond.

Other details

  • Pay type Salary
  • Required education Certification

Apply now

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