Operations Analyst

1 week ago


Sydney, New South Wales, Australia ASIC Full time

The role

As an Operations Analyst, you will be required to:

work closely with Subject Matter Experts to document and maintain Regulatory Systems policies and procedures develop and maintain knowledge management resources for both internal and external users of Regulatory Systems Identify, plan and implement process improvement and innovation opportunities Support projects and other initiatives as required – working closely with Subject Matter Experts to gather and specifying Regulatory Systems business requirements Conduct quality assurance (QA) reviews covering Regulatory Systems policies, procedures, and best practices. Prepare findings and recommendations to Regulatory Systems team and stakeholders Prepare ongoing and ad-hoc Regulatory Systems operations reports.

About you

A relevant bachelor's degree Demonstrated ability to engage with subject matter experts to understand requirements and identify opportunities for process improvement Experience engaging stakeholders across all levels and maintaining effective working relationships Knowledge of or the demonstrated ability to quickly acquire knowledge of ASIC's systems and underlying technologies, Microsoft CRM Dynamics, SharePoint, ASIC Search and Microsoft Power BI/query Ability to analyse and understand business requirements and solve complex issues Experience developing policy and procedural documents including knowledge management artifacts Experience delivering operational reports and conducting quality assurance reviews Previous experience as an Operations, Business, or Process Analyst would be highly beneficial
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