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People & Office Administrator

3 months ago


Sydney, New South Wales, Australia Australian Payments Plus Full time

The Game Changers:

At AP+ we're changing the game We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families.

AP+ brings together Australia's three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

  • This role will support the P&C team to ensure our processes and practices are easy to engage with and create a great employee and manager experience. This includes provision of administrative support across all of AP+ systems and processes and the entire employee lifecycle and for the P&C team.
  • This role also supports the general office administration and reception functions of AP+ as part of its core purpose, providing backup support to the office manager/reception function (equiv. 2 days per week)

Key Responsibilities

  • Support the P&C Team when required by managing elements of the employee lifecycle and be responsible for employee people related queries through our P&C inbox, ServiceNow tickets or in person
  • Managing end to end new joiners onboarding – Pre-boarding process, providing office tours, liaising with IT team, Payroll and Managers, conducting P&C induction.
  • Adding new joiners to various P&C systems and data management
  • Employee data management, payroll support - completing the onboarding, changes, offboarding, setting up access, & entering/sharing data with Payroll, HRIS or other systems where required
  • Manage termination of employees. Deactivating/removing them from various P&C systems
  • Ensuring compliance of employee data and file management
  • Drafting and issuing various employment letters
  • Data entry, data management, and maintenance of all P&C systems (HRIS, Rewards platform, Learning platform, etc)
  • Providing support for reception and office management activities (approx. 2 days per week), including office concierge and administration activities: answering main switch phone, manning reception, greeting visitors and other general office support activities as required
  • Monthly payroll processing activity in HR system and supporting payroll where required
  • Generation and maintenance of reports from P&C systems
  • Supporting with implementation of operational processes with changes/additions in HR system and other P&C systems and maintenance of the same
  • Other P&C related administration task and coordination, as directed.

Position Requirements

  • >2 years as an Administrator or in a generalist HR function with broad industry background
  • Preferred certification in HR or administration (or related discipline)
  • Intermediate to advanced MS office skills
  • Experience in SharePoint desirable
  • Previous P&C administrator/coordination experience
  • Office administration/management experience desirable
  • Payroll admin experience preferred
  • HRIS system experience preferred
  • Data entry experience preferred

What's Next:
We know applying for a role can be a nerve-wracking experience, so we endeavour to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we'll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we're here to help. Please reach out to We also encourage you to let us know your pronouns at any point during the recruitment process.

AP+ are not partnering with Recruitment agencies for this role.