State Manager
1 week ago
At Lorna Jane:
- We think customer, they are at the heart of everything we do.
- We are accountable, we take personal responsibility for our results and our growth, and we think, act, and make decisions with intention.
- We challenge the status quo, we are game changers, the world has enough followers.
- We are hungry for success, and we never give up on achieving our goals.
- We believe in each other, we are one team, inspiring each other to achieve success.
We have an new opportunity for an experienced and senior leader to join Lorna Jane as a State Manager for NSW.
Reporting into the National Retail Manager, the State Manager will play an integral role in ensuring their retail portfolio of NSW are continuously achieving sales and growth targets by leading, motivating, and developing a team of Regional Leaders.
Major areas of responsibility will include:
- Managing 4 direct Regional and Area Leader reports.
- Analysing business results to ensure consistent growth and identifying opportunities for improvement.
- Implementing store & state specific strategies encompassing customer, sales, marketing, and stock for improved revenue & profitability results
- Achieving store and region profitability targets by ensuring sales are met and operation expenses are controlled.
- Cultivating a winning culture by upholding a highperformance model in all retail stores, ensuring low performers are uplifted or performance managed.
- Acting as a brand ambassador and connecting all team members to the Lorna Jane philosophy and key brand focuses through regular communication and training plans, to build a selfawareness and feedback culture.
- Holding team members accountable to the expectations of their roles, identifying skills gaps and feedback, development and coaching to build capability across Regional & Store Leaders.
- Implementing performance and development plans as and when required
- Actioning reviews on to manage operating costs encompassing wage percentage and commercial rostering decisions.
- Previous experience in a fastpaced retail environment in a senior leadership position
- Previous retail multisite management experience with a proven ability to lead and motivate.
- Pride yourself with business acumen and commercial awareness with exceptional sales ability
- Passionate about customer service and supporting team members to meet sales targets and KPIs.
- Ability to analyse data to drive actionable insights and have sound critical thinking skills.
- Ability to solve problems and make effective business decisions.
- Ability to communicate effectively and with intention.
- Full drivers license and reliable car to travel when required.
- Competitive salary + super + car allowance
- Wear activewear to work with a generous discount off all Lorna Jane Activewear
- Flexibility to manage your day and WFH where necessary.
- Discounts and offers to health and wellness brands.
- Fourweek induction with paid interstate travel to Lorna Jane HQ
- Continuous on the job training and mentoring that supports career advancement and development.
- Work within a supportive and closeknit management team
You will be contributing to a proud, iconic Australia activewear brand and excited to build relationships with your team and customers.
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