Senior Claims Consultant

2 weeks ago

Perth, Western Australia Aon Risk Services Australia Limited Full time
Posting Description

Inviting experienced Legal professionals OR Insurance Claims experts to join Aon's Claims team

12 Month Fixed term opportunity, open to candidates Australia wide with a preference for Perth or Adelaide

Aon offer's limitless opportunities to develop your career and flexible working arrangement.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.


As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Key responsibilities will include:
Managing claims across a range of risk classes, such as Property, Public Liability or Professional Indemnity – you need to have good experience in at least one of these risk classes

Collaborating with colleagues and management to ensure open communication

Maintaining and building relationships with insurers and the global Aon network

Reserving and investigating initial claims

Timely lodgment of claims

Providing advice to clients with respect to claim mitigation and claim management

Providing effective presentations to both internal and external stakeholders

Managing the claim lifecycle from notification through to closure

Developing strong client relationships to help facilitate successful outcomes for clients

Developing strong internal and external stakeholder relationships including service providers, brokers and underwriters

How this opportunity is different


We are inviting experienced Legal professionals OR Insurance Claims Consultants to apply for a role within our experienced claims team, supporting a portfolio of global and corporate clients.

We currently have permanent and contract opportunities available.


The successful person within this team will provide clients full claims management support from start to finish, in an advisory role.


This individual will take on the responsibility of being a subject matter expert to the client and Aon's wider company, offering training and support to colleagues.

Skills and experience that will lead to success

At least 2 years legal background OR - 4 years working as a Claims Consulting at an Insurer

Experience taking on additional role responsibilities with the ability to take on senior tasks

A strong customer service focus

Strong prioritization and time management skills

Well-developed verbal and written communication skills to drive positive outcomes with key stakeholders

Outcome focused – able to overcome obstacles and deliver designated outcomes

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce.

Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself.


We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work..

and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.


Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.


We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.

If you would like to learn more about the reasonable accommodations we provide, email

#LI-AB6 #LegalClaims #Claims #Aon

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