Current jobs related to IT Support Analyst - Gepps Cross, South Australia - Stratco

  • IT Support Analyst

    3 months ago

    Gepps Cross, Australia Stratco Full time

    **Join a national leader in Australian Retail and Manufacturing**: - ** 12 month fixed term contract**: - ** Attractive remuneration package and employee benefits** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail...

  • Service Desk Analyst

    3 months ago

    Gepps Cross, Australia Jungheinrich Australia Full time

    Positive and innovative culture, where you are empowered to share your ideas - Recognition for your contributions - Friendly team culture & modern office space **About us**: Jungheinrich is one of the world’s largest & most successful intralogistics and materials handling equipment providers. Headquartered in Hamburg, Jungheinrich employs over 20,000...

  • Pricing & Costing Analyst (Team Leader)

    4 months ago

    Gepps Cross, Australia Polyaire Air Conditioning Products Full time

    Established in 1973, Polyaire has 26 branches in Australia, offices in Malaysia and the United Kingdom and exports worldwide with a team of around 310 staff. Polyaire has one of the most extensive ranges of products used in the air conditioning industry, offering 15,000+ SKUs under the Polyaire, AirTouch and leading AC Unit Brands. **About the Person** The...

  • Technical Consultant

    4 months ago

    Gepps Cross, Australia Polyaire Air Conditioning Products Full time

    Polyaire Pty Ltd, is an Australian international manufacturer of quality HVAC systems supplying air filters, insulated flexible ducting, air grilles, vents and fittings, providing Smart Home ecosystem digital solutions. Established in 1973, Polyaire headquartered in South Australia, and has 26 branches across Australia with counterparts in Malaysia, and the...

  • Master Data Analyst

    4 months ago

    Gepps Cross, Australia Stratco Full time

    **National leader in Australian Retail & Manufacturing**: - ** Maintain costing data for manufactured products**: - ** Attractive Package** **Whilst manufacturing is our foundation, our team is our future.** With more than 70 years' experience in the building and home renovation markets, Stratco has become one of the largest producers and marketers of...

  • Master Data Analyst

    3 months ago

    Gepps Cross, Australia Stratco Full time

    **National leader in Australian Retail & Manufacturing**: - ** Maintain costing data for manufactured products**: - ** Attractive Package** **Whilst manufacturing is our foundation, our team is our future.** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With...

  • Master Data Analyst

    4 months ago

    Gepps Cross, Australia Stratco Full time

    **National leader in Australian Retail & Manufacturing**: - ** Maintain costing data for manufactured products**: - ** Attractive Package** **ABOUT STRATCO** Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade...

IT Support Analyst

3 months ago

Gepps Cross, South Australia Stratco Full time

Gepps Cross

  • Join a national leader in Australian Retail and Manufacturing
  • 12 month fixed term contract
  • Attractive remuneration package and employee benefits

ABOUT STRATCO

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

THE OPPORTUNITY

An exciting opportunity has become available for an IT Support Analyst based at Gepps Cross. Reporting to the IT Service Desk Manager and as an integral member of the IT services team, your primary responsibility will be to ensure Stratco's operational requirements are enabled through reliable and well supported technology platforms. You will be part of a talented, close-knit group of dedicated IT professionals, working collaboratively to support our national team.

RESPONSIBILITIES

  • Manage and resolve helpdesk requests in a timely and effective manner
  • Troubleshooting network, hardware, software, printer, mobile devices, etc. issues
  • Maintain asset records and relevant documentation
  • Provide high level support to various industry and custom applications
  • Understanding of change, problem and release management principles
  • Develop checklists for typical problems, recommend procedure & controls for prevention
  • Provide end user support to all Stratco sites nationally and internationally, some travel may be required
  • Collaborate with team members, other business areas and projects as required
  • Strict adherence to our critical safety rules & contributing to a safe working environment

ABOUT YOU

  • Demonstrated experience as per key responsibilities mentioned above
  • Applicable qualifications in an IT related discipline
  • A passion to deliver outstanding customer service with the ability to build and support professional working relationships at all levels
  • Highly developed time management, problem-solving and communication skills
  • Capacity to consistently meet deadlines with conflicting priorities in addition to having a strong sense of proactivity and initiative
  • Experience configuring, administering Microsoft 365, Microsoft Server products including Active Directory and Exchange
  • Knowledge of WAN/LAN, IP Networking, DHCP/DNS and general network principals
  • Knowledge of Windows desktop, Windows server environments including current and previous generations
  • Experience with SOE maintenance and deployment
  • ITIL certification desirable

REWARDS & BENEFITS

Flexible Working Arrangements | Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme

OUR PHILOSHOPHY

Whilst manufacturing is our foundation, our team is our future. Stratco are invested in providing fulfilling and rewarding careers, empowering our team to grow, and encouraging them to contribute and thrive. Be part of our dynamic business that is shaping outdoor living, improving the lifestyles of our customers, and making all our dreams come true. At Stratco, Safety is paramount, and we take every measure to ensure our team members 'Return Home Safe'.

APPLICATION PROCESS

If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.

We embrace diversity and are dedicated to building a team that reflects the communities we engage. We welcome and encourage applications from individuals of all backgrounds.

To see more information about Stratco & our careers please visit -