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Senior Technical Business Analyst
3 months ago
- University of New South Wales
- Australia, NSW
About University of New South Wales
At UNSW, we take pride in the broad range and high quality of our teaching programs. Our teaching gains strength and currency from our research activities, strong industry links and our international nature; UNSW has strong regional...
- Kensington based, Hybrid working environment
The Senior Tech BA – Cyber, will support the delivery of the University's Cyber Security Enablement Program which is a multi year initiative designed to materially reduce the exposure to cyber security risk through the implementation of technology and business changes. The primary purpose of the Senior Tech BA- Cyber, is the delivery of business, technical and process analysis associated with Program Initiatives and support for implementation of organizational change management strategies.
Accountabilities include:
- Analysis of stakeholder objectives and facilitation of scoping and business priority-setting for change initiatives of small - medium size and complexity.
- Investigation of operational requirements, problems, and opportunities, seeking effective business solutions through improvements in automated and/or process change.
- Analysis and documentation of current and future (desired) state and associated process mapping.
- Develop business requirements document, functional requirements document, technical requirements document, service management plan and standard operating procedures.
- Facilitate and conduct market scanning, product evaluation and procurement process.
- Works closely with ICT technical/development teams or vendors to ensure that captured business requirements are effectively translated into the functional specifications document so that an optimal solution can be delivered to the business.
- Work closely with Cyber Security Operations and Identity Management, Infrastructure Operations and Vendors to implement Technical Solutions.
- Provide problem-solving support for complex integration development related issues.
- Builds, develops, and maintains excellent professional working relationships with the University stakeholders to develop trust and confidence in business process improvement initiatives.
- Identifies stakeholders, conducts change impact assessments in collaboration with the Organizational Change Manager and Project Manager and builds a deep knowledge of the impact of the planned change on people in terms of the depth and scope of that change.
- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health & safety of yourself or others.
Your skills and experience will include:
- Significant experience of business analysis, business requirements analysis and business process analysis using the appropriate frameworks.
- Substantial experience in business and technical analysis in the following cyber security domains:
- Identity Governance and Administration
- Active Directory & Entra Id
- Single Sign-On and Multifactor Authentication
- Privileged Access Management
- User Access Review and recertification procedures
- Strong understanding of industry-wide security standards and compliance frameworks such as ISO/IEC 27001, NIST, PCI DSS, HIPAA, GDPR etc.
- Extensive knowledge of Identity Management frameworks including life cycle management, access management, governance, and reporting.
- Extensive experience in development of Identity Management solutions, enhancing custom connectors and workflows for IAM products and implementing Identity Governance and Administration (IGA).
- Understanding of key IT/Cybersecurity concepts (Network Security, Security Operations & Administration, Incident Response & Recovery, Identity and Access Management, Vulnerability Management etc).
- Relevant tertiary qualification with subsequent relevant experience or equivalent competence gained through any combination of education, training, and experience.
- Comprehensive analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
- Advanced written and verbal communication skills, with a high level of attention to detail for deliverables produced, with the ability to handle high demand situations with management and key stakeholders.
- Demonstrated success working effectively and collaboratively on initiatives with a range of people at different levels within an organisation.
- Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
- Expert knowledge of Microsoft Word, Excel, PowerPoint, PowerBi, Visio, and experienced in the of supporting tools, e.g. Jira, SharePoint, GitHub, Jenkins. Knowledge of CI/CD, PowerShell and SQL.
- Experience in the University / Higher Education sector desirable.
To Apply: If this is of interest to you, please submit your CV, cover letter and responses to criteria.
Applications close: Monday 10th of June at 11.30pm
UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.
The University reserves the right not to proceed with any appointment.
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