Senior Technical Specialist Gateways, Queensland Health

1 week ago


Brisbane, Queensland, Australia Queensland Government Full time

The Role:

Provide high-level support and consulting services to Cyber Security customers, in order to successfully implement the Cyber Security Gateways processes. Provide expert advice and analysis to Queensland Health's key stakeholders on the enterprise firewall environment and determine the current maturity levels and future requirements of the organisation.

Lead and implement the following Gateways functions:

  1. Firewall Operations
  2. Gateways Frontline Service
  3. Firewalls Engineering

Lead and manage the implementation of new enterprise firewalls; work closely with project and Business-As-Usual (BAU) teams to transition new Gateways capability into operations.

Are you right for this role?

Demonstrated ability to participate in and/or lead a highly skilled technical team providing high-level technical direction, standardization, and support of enterprise infrastructure in a large customer-focused organization. (SFIA Code: ARCH5) (NHS: Leading Change through People)

Proven high-level understanding and working knowledge of relevant technical domains (SFIA Code: TECH 5):

  • Internet gateways and firewall services
  • External Access solutions
  • Enterprise Network, both Wide and Local Area
  • Wireless technologies
  • Load balancing; Authentication, Access, and Authorization technologies; DNS and DHCP

Demonstrated high-level analytical, conceptual, and problem management skills with a proven record in the assessment and evaluation of technical requirements within a complex information and communication technology environment.

Demonstrated experience in promoting and ensuring the use of appropriate techniques within the technology sphere to provide third-level support (SFIA Code: ARCH 5; METL 5; DESN 5).

Proven ability to manage and contribute to the development, publication, implementation, and compliance to technical policies, standards, and procedures at an enterprise level (SFIA Code: CNSL 5; EMRG 5, QUST 4; CORE 3; QUAS 5).

Demonstrated ability or the ability to quickly learn ServiceNow and ITIL Service Management processes, primarily incident/problem/change/configuration management (SFIA Code: PBMG 5; CHMG 5; CFMG 5).

About eHealth Queensland:

eHealth Queensland is one of the largest Information Communication Technology operations in the State. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

Benefits of working with eHealth Queensland:

By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

  • Competitive salary + generous superannuation and leave loading
  • Flexible working arrangements
  • Diverse work culture
  • Career training and development

To apply for this exciting opportunity, submit your resume and covering letter giving details of your skills and experience relevant to the position.


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