Casework Support Worker

2 weeks ago

Chatswood, Australia NSW Department of Communities and Justice Full time

Division:
Southern HDDSEM- Location: Chatswood, NSW, AU, 2057 Lakemba, NSW, AU, 2195- Req ID: 59178
Casework Support Worker

Location - Chatswood and Lakemba

Employment - 1 Ongoing role at Chatswood and 1 Temporary role at Lakemba

Salary - $75,992.00 to $83,211.00 per annum plus Employer's contribution to superannuation and annual leave loading per year of service.

Your role


As a Casework Support Worker you will help caseworkers in their day-to-day work supporting children, young people, families and communities in varied and challenging circumstances.

No two days will be the same

What you'll do
As part of the Chatswood and Lakemba Customer Service Centres, you will:

  • Assist caseworkers prepare documentation and help with case planning for children and young people.
  • Source and share information about families and make relevant referrals and appointments.
  • Maintain timely client and casework records, including client information system records.
  • Supervise "low risk" family contact visits and prepare summary reports which accurately record observations

What we're looking for

  • Someone who has some community work experience in working with vulnerable and diverse groups.
  • Strong record keeping experience or the willingness to learn
  • Someone who supports the work of caseworkers and understands the complex and challenging situations for some disadvantaged families
Download the role description.

We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.

We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.

We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

What you need
- have a valid driver's licence
- have a TAFE Diploma in a relevant field, welfare / community services, OR relevant work experience deemed to be the equivalent experience

Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

  • As a Casework Support Worker you will be operating in an environment of competing demands and tight timeframes.
Can you please tell us about a time when you have had to do this?

  • Please tell us about a time when you have worked as part of team to complete a complex task and/or meet strict deadlines. What did you do and what was the outcome?

Applications close 27 March 2023 at 11:59pm AEST.

Got a question?

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.

This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

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