Customer Service Representative

1 week ago


Randwick, Australia Anytime Offices Management Pty Ltd Full time
Greeting /Point of Contact

  • Be the first and last point of contact for any members and visitors.
  • Cover the front desk and main phone line during business hours.
  • Prepare offices prior to checkin and take inventory upon checkout.
  • Prepare and distribute promotional materials & partnership news to guests/potential members
Operations

  • Assist the team in highlighting operations and maintenance issues.
  • Manage relationship with vendors and manage centre consumptions.
  • Coordinate with other teams, vendors or Building Management for IT, Engineering, Housekeeping & Accounting tasks.
  • Manage keys and fobs.
  • Order consumables & operating supplies with approval from Centre Manager.
  • Submit receipts to Centre Manager for expense reports
  • Daily receiving, logging and distribution of all mail/courier on behalf of clients.
Sales & Membership Management

  • Manage any walkin queries and leads. Escalate to the relevant Centre Manager or take ownership of the lead to convert the in to a deal.
  • Solve memberrelated issues or escalate to Centre Manager when necessary.
Event Management

  • Assist with setup and breakdown of events, including ordering food and beverages
  • Organise events in the centre.

Job Type:
Casual

Salary:
$ $28.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Morning shift
  • Shift work

Education:

  • Diploma (preferred)

Work Authorisation:

  • Australia (required)

Work Location:
One location

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