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Repair Coordinator
1 week ago
- Ongoing opportunity to work with a supportive management team
- Provide admin support for Site Supervisors
About Us
Bay Building Group is a market leader when it comes to insurance building in Australia.
Operating nationally, for 35+ years we have specialised in repairs to domestic and commercial properties damaged through insurable events such as fire, storm, flood, impact, and malicious damage.
About the Role
The Bay Building Group is seeking a Repair Coordinator to join its Streamline Projects Team in NSW. This office based role reports to the Team Leader| Streamline. You will administer repair jobs from the authorisation phase all the way through to handover/customer sign off.
You will ensure all procedures are adhered to, insurer policies are abided by, whilst coordinating with all relevant parties on repair jobs.
Key Activities (include but are not limited to):
- Coordinating all phases of the repair job, scheduling contractors to carry out repairs, job file administration and ensuring repairs are completed per Australian standards/codes and at a high quality
- Job budget management and variation review
- Communicating regularly with all relevant parties regarding the repair process
- Actioning all correspondence received in relation to the jobs you are managing in a timely manner
Skills and Capabilities:
- General understanding of insurance, the property claims process or construction concepts (highly desirable)
- Experience managing claims and/or projects
- Customer service experience and stakeholder management
Why join us?
- WFH options following probation
- Birthday leave after probation
- Great discounts at JB HI-FI
- Discounted Gym Membership and Health Insurance
- Paid parental leave upon meeting policy criteria
- Access to 24/7 Employee Assistance Program for you and your family
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