Customer Service Assistant

1 week ago

Hope Valley, South Australia Eldercare Full time
Eldercare is a leading not-for-profit aged care provider in South Australia with 1800 employees.

Our workplace culture embraces teamwork, innovation and a dedication to our purpose of delivering peace of mind with our care.

_

About the role


We are seeking an enthusiastic and customer-focused individual on a Permanent Part Time basis (0.8 FTE) to support our residential aged care site located in Hope Valley.

The Customer Service Assistant provides front line customer and administrative services.

We are looking for someone who has a courteous and friendly manner, to deliver superior customer service to all staff, residents, families and visitors.

In addition to reception duties, this varied role will focus on supporting key site functions such as recruitment, daily accounting functions, roster support and service feedback.


To be successful you will have:

  • Extensive customer service experience in a high-paced environment
  • A cando attitude that will strive to provide timely and highquality support, no matter what the task
  • Excellent interpersonal skills, with the ability to build relationships with residents, their families and staff
  • Sound organisational and time management skills that enable you to manage competing demands
  • A detail orientated mindset with the ability to ensure work is completed with a highlevel of accuracy

If you want to join our inspiring team, we can offer you:

  • Attractive staff benefits such as salary sacrificing
  • An opportunity to contribute to the care and quality of life for our residents
  • Great team environment with variety in the role
  • Modern facility
To view Job & Persons Specification for this position, please click here.

  • To work for Eldercare, you are required to have a police clearance valid for working in aged care (vulnerable) and clearance needs to be less than 12 months since date of issue._
  • As per Eldercare's Employee Immunisation Policy, all Eldercare employees are required to:_
- _Be vaccinated against seasonal influenza by no later than 1 June each year _
- _Be vaccinated against COVID-19 as per current ATAGI guidelines_

  • Exemptions on a temporary or permanent basis can only be approved by Eldercare's Chief Executive._
  • Eldercare welcomes and respects the diversity that our residents, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socioeconomic background or personal experiences, our people are included and respected._
  • Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, staff and volunteers to ensure they feel included and safe._
  • Eldercare encourages respectful relationships and does not accept any form of gender_‐_based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse._
  • All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare._
  • Eldercare is proud to provide a smokefree environment across all sites._

  • Sewer Jetter

    1 week ago

    Hope Valley, South Australia Service Stream Full time

    Primary LocationHope Valley, SAExciting Opportunity for a Sewer Jetter in Service Stream's Utilities DivisionAbout the RoleJoining our team in metro Adelaide, you'll work on maintaining wastewater networks. Operating sewer jetting vehicles is a key part of the role, using high-pressure water jetting units to clear blockages.Nature of Position: Permanent,...

  • Civil Maintenance Worker

    2 weeks ago

    Hope Valley, South Australia Service Stream Full time

    Primary LocationHope Valley, South AustraliaJob Description Summary$26.70 to $42.44 per hour/day (based on experience and shift).Labourers (Trades & Services)- Immediate start - opportunities for full-time permanent positions.- Long-term partnership with SA Water focusing on water and wastewater operations.About the RoleSeeking skilled Civil Construction...

  • Civil Maintenance Worker

    2 weeks ago

    Hope Valley, South Australia Service Stream Full time

    Description Summary $26.70 to $42.44 ph / pd (based on experience and shift).Labourers (Trades & Services) •ASAP start - permanent, full-time opportunities.•Progressive long-term partnership with SA Water.•Reactive and planned, water and wastewater operations. About the Role Hope Valley, Adelaide SAServiceStream's Utilities division is seeking...

  • HSEQ Business Partner

    2 weeks ago

    Hope Valley, South Australia Service Stream Full time

    Primary LocationSA - Hope ValleyJob Description SummaryExciting opportunity for a HSEQ professional to join Service Stream's HSEQ Team, supporting our company to meet its Safety, Environment, Quality and client obligations. Based in Hope Valley, SAAbout the RoleService Stream's Utilities division are currently seeking an experienced HSEQ Business Partner to...

  • Catering Assistant

    2 weeks ago

    Hope Valley, South Australia ACH Group Full time

    ACH Group have casual shifts available for a dedicated Catering Assistant, at our Residential Care Home, Highercombe in Hope Valley. What you'll do: Reporting to the Hotel Services Team Leader, you will work autonomously to prepare and distribute delicious meals for the Residential Care Home.Meal preparation, regeneration and distribution Deliver expert...

  • Nightfill Assistant Manager

    1 week ago

    Hope Valley, South Australia Drakes Supermarkets Full time

    Exciting Career OpportunityWe're on a mission As the largest independent grocery retailer in Australia with plans for expansion, we need your help to complete our management team Drakes Hope Valley.You'll be great fit in the Nightfill Assistant Manager role if you have:Retail knowledge & experience Experience in people management Expertise in leading and...

  • Bakery Assistant Manager 3ic

    2 weeks ago

    Hope Valley, South Australia Drakes Supermarkets Full time

    About the Role Exciting career opportunity Attractive remuneration Potential for promotionDrakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we are currently looking for a Bakery Assistant Manager 3IC to join...

  • Personal Care Assistant

    2 weeks ago

    Hope Valley, South Australia Eldercare Full time

    Eldercare Hope Valley is seeking dedicated Personal Care Assistants Eldercare is a leading notforprofit aged care provider in South Australia with in excess of 1600 employees. Our workplace culture embraces teamwork, innovation and a dedication to our purpose of delivering peace of mind with our care._Eldercare has an exciting opportunity for experienced...

  • Trades Assistant

    2 weeks ago

    Hope Valley, South Australia Deltatech international Full time

    Deltatech International is a Steel Plate Processing business, providing professional cutting services to clients across the construction, manufacturing, fabrication, mining and resources sector.Joining the Deltatech team you will be part of an experienced and energetic team that is committed to providing quality and flexible solutions to meet our clients'...

  • Hospitality Assistant

    2 weeks ago

    Hope Valley, South Australia Eldercare Full time

    Eldercare Hope Valley is seeking dedicated Hospitality Assistants. Eldercare is a leading not-for-profit aged care provider in South Australia with in excess of 1800 employees. Our workplace culture embraces teamwork, innovation and a dedication to our purpose of delivering peace of mind with our care. Eldercare has an exciting opportunity for Hospitality...

  • Lifestyle Support Assistant

    2 weeks ago

    Hope Valley, South Australia Eldercare Full time

    Eldercare Hope Valley is seeking a dedicated Lifestyle Support Assistant. Eldercare is a leading notforprofit aged care provider in South Australia with in excess of 1600 employees. Our workplace culture embraces teamwork, innovation and a dedication to our purpose of delivering peace of mind with our care._ Eldercare has an exciting opportunity for...

  • Fitting, Machining

    2 weeks ago

    Hope Valley, South Australia Findmea Full time

    Up to $104K TRP depending on skills and experienceBrand new facilityAnnual bonus availableEmployer of ChoiceCall outs paid at Overtime ratesA new plant is virtually ready with new equipment. Mainly day shift work but must be flexible. Call outs paid at OT rates Our client Well known for their quality FMCG products and support service they pride themselves...

  • Services Assistant

    1 week ago

    Inman Valley, South Australia Barossa Hills Fleurieu Local Health Network Full time

    Services Assistant - Casual PoolJob no: 857048Work type: CasualLocation: Fleurieu PeninsulaCategories: Catering and Hospitality, Community Services, Support ServicesBarossa Hills Fleurieu Local Health Network - Southern Fleurieu Health Services, Victor Harbor Salary: $ $28.23 per hour + 25% casual loading - WHA2 Casual (up to 14 March 2025), working over a...

  • Registered Nurse

    1 week ago

    Hope Valley, South Australia ACH Group Full time

    Part time nights shifts are available for Registered Nurses to support high quality clinical care and wellbeing at ACH Group's Residential Care Home Highercombe located at Hope Valley. Working closely together in a multidisciplinary team, you will undertake nursing assessments, develop care plans and coordinate reviews, ensuring that Residents have a good...

  • Personal Care Attendant

    1 week ago

    Hope Valley, South Australia Lutheran Homes Group Full time

    Friendly and supportive team in a not-for-profit organisation: Salary packaging arrangements available:- Busy and dynamic work environmentAbout us...LHI Retirement Services is one of South Australia's leading Christian Aged Care providers. We are innovative and team based as we work together to ensure that our Residents are central to all we do and that...

  • Technical Engineering Trainee

    2 weeks ago

    Hope Valley, South Australia Ai Group Apprentice and Trainee Centre Full time

    Technical Engineering Traineeship All training fees and PPE paid for Gain a Certificate III in Engineering Technical upon completion Full product training providedAi Group Apprentice and Training Centre have a vacancy for an Engineering Technical Trainee to undertake a Certificate III in Engineering - Technical.Our Host Company is a leading pump manufacturer...

  • Childcare Centre Director Bella Vista

    2 weeks ago

    Hope Valley, South Australia Earlyhood Education and Care Full time

    Attractive remuneration package (up to 110K)Are you a passionate and experienced leader in early childhood education? Do you have a knack for creating nurturing and stimulating environments for young learners? If so, we have an exciting opportunity for youWe are seeking a highly experienced Centre Leader to make this 40-place service their own with a...

  • Services Assistant

    2 weeks ago

    Inman Valley, South Australia SA Health Full time

    Barossa Hills Fleurieu Local Health Network, Strathalbyn Hospital - Services Department Salary: WHA2 $ $28.23 per hour + 25% loading - Casual, working over a 7 day roster Overview Within a friendly and welcoming workplace based in Strathalbyn Hospital, this is a fantastic opportunity to step into a Kitchen Hand/ Patient Services Assistant role...

  • Hc Driver

    2 weeks ago

    Hope Valley, South Australia LLS Australia Full time

    Responsibilities:Safely operate HC vehicles for multi-drop steel deliveries on designated routes.Ensure timely and accurate delivery of steel products to customers.Adhere to all relevant road safety regulations and company policies.Conduct pre-trip and post-trip inspections of vehicles to ensure roadworthiness.Maintain accurate records of deliveries and...

  • Mobilisation Team Lead

    1 week ago

    Hope Valley, South Australia Page Personnel Full time

    Opportunity to Lead Diverse and Dynamic Industry ExposureAbout Our Client:Page Personnel has collaborated with Australia's premier logistics company, which offers a comprehensive array of crane hire, heavy lifting, and logistics solutions to various sectors such as mining and resources, civil construction, and renewable energy. Their services encompass over...