Sa - Fifo - Assistant Village Manager

1 week ago

Adelaide Region SA, Australia ISS Full time

Job no: 531415

Work type:
Full time

Location:
Adelaide

Categories:
Resources


We have an exciting opportunity in the ISS leadership group for the FIFO role of Assistant Village Manager at one of our SA Regional Mining Sites.


This vital role's primary purpose is to support the Village Manager in the day-to-day operation of the Village and in their absence direct and be responsible for the smooth and efficient day-to-day operation.

Working on an Eight Day on, Six day off Roster this role combines leadership skills with commercial acumen, stakeholder management and the experience to run a safe and hospitable work safe

  • Assist the Village Manager in the daytoday operation of the Village.
  • Direct and be responsible for the smooth and efficient day to day operation in the absence of the Village Manager.

Experience required to undertake the role includes:

Essential:

  • Minimum 2 years Operations management experience
  • Experience in the supervision of 50+ personnel
  • Experience in using ordering programs

Desirable:

  • Prior Village Management experience

Skills required, but not limited to, include:

  • Achieve a level of service quality and professionalism that consistently meets and preferably exceeds the expectations of guests.
  • Tend to major operational problems and needs promptly including customer complaints, enquiries and requests. Practice positive problem solving in all aspects of customer service.
  • Treat customers and colleagues from all cultural groups with respect, sensitivity and transparency.
  • Manage and coordinate the Front Office/administration functions.
  • Be proactive in controlling costs being fully aware of forecasted man days and targeted profitability whilst maintaining standards.
  • Facilitate operational functions and liaise between departments as required
  • Ensure Village property is maintained, accounted for and kept in good operational condition, through implementing preventative maintenance programs.
  • To ensure all systems and controls in the Village are operating efficiently and in accordance with ISS Policies and Procedures.
  • Relieve the Site Village Manager in their absence.
  • Ensure the highest possible standard of hygiene is practiced and maintained by the entire kitchen team to meet Health & Safety regulations and HACCP food preparation guidelines.
  • Understanding of the following safety Cultures:
  • Maintain a Zero Harm Culture
  • Hazard Identification
  • Near Miss and Incident Reporting
  • Clientspecific safety systems and requirements
  • ISS is passionate about creating a ISS is a leading global workplace experience and facility management company. In partnership with customers, ISS drives the engagement and wellbeing of people, minimises the impact on the environment, and protects and maintains property._
  • Across Australia and New Zealand, ISS provide services within a wide range of sectors including Resources, Aviation, Healthcare, Education and Business & Industry. We are seeking valueorientated people to join our local team of 17,000 service professionals, who can help us realise our Purpose of_

_ "Connecting People and Places to Make the World Work Better"._

Advertised: 08 Nov 2023 Cen. Australia Daylight Time

Applications close: 01 Dec 2023 Cen. Australia Daylight Time

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