Application Service Specialist

1 week ago


Canberra, ACT, Australia Ignite Specialist Recruitment Services Full time
Contract Type

Contract

Reference

BH-370362

Industry

IT

Salary

per hour - Min: AUD 120 - Max: AUD 140

  • Ignite are looking to hear from experienced Application Service Specialist for one of our government clients.
  • Location: ACT
  • Duration: 12 months with 2x 12 months extension option
  • Citizenship Requirements: Must be Australian Citizen
  • A minimum NV1 clearance is mandatory
    Responsibilities:

Application Service Delivery:

  • Coordinate resources for service development
  • Manage technology service design and maintenance
  • Develop service improvement plans
  • Engage with stakeholders to meet service levels
  • Implement monitoring tools and techniques
  • Monitor delivery team performance
  • Resolve system and service problems

Application Support:

  • Investigate and resolve service problems
  • Document problems in reporting systems
  • Ensure team outcomes and user needs are met
  • Provide enhanced support for software releases
  • Collaborate on problem solutions
  • Follow set standards and procedures
  • Create support procedures and documentation
  • Analyze patterns for process improvement
  • Monitor system metrics and recommend adjustments
  • Adhere to safety, security, and quality standards
  • Prepare software implementation procedures
  • Collect performance statistics using DBMS tools

Experience Required:

  • Experience with the following technologies/services are required as part of the role.
  • Microsoft Server/Windows
  • Microsoft Internet Information Server
  • SQL Server
  • Java / Wildfly Desirable:
  • Dynatrace
  • F5 Big-IP Load Balancer
  • Linux
  • Neuron Enterprise Service Bus (ESB)
  • AzureDev Ops CI-CD
If this role is of interest to you, please APPLY NOW, or contact Sarah Plamio on

Reference Number: 370362

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