Service Delivery Manager

1 week ago


Brisbane, Queensland, Australia Clicks IT Recruitment Full time
In this role, you will be required to develop and manage service plans between multiple business areas.

Service plans are documented written agreements between ICT system owners in which ITB plays a role in supporting the system while articulating the technology and service components combined.


Key Responsibilities:

Develop new service plans and redevelop lapsed service plans.
Schedule reviews of service of existing service plans
Schedule reporting and monitoring of performance against service plans.

Required attributes:

Previous experience in a Service Delivery role
Experience in ITIL Service Design and Service Level Management practices
Stakeholder engagement
Strong written interpersonal communication skills
Current and/or varied experience across the public or private sectors is highly desirable.

The Role:

Hybrid / Carseldine Office (50/50)
6-month contract - potential extension possible
For further information please contact Kate Pengelly at Clicks IT Recruitment on

  • GST
  • GST
Type
Contract

Category
Project / Program / PMO support

Reference ID
BBBH73645

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