Service Delivery Manager
1 week ago
Service plans are documented written agreements between ICT system owners in which ITB plays a role in supporting the system while articulating the technology and service components combined.
Key Responsibilities:
Develop new service plans and redevelop lapsed service plans.
Schedule reviews of service of existing service plans
Schedule reporting and monitoring of performance against service plans.
Required attributes:
Previous experience in a Service Delivery role
Experience in ITIL Service Design and Service Level Management practices
Stakeholder engagement
Strong written interpersonal communication skills
Current and/or varied experience across the public or private sectors is highly desirable.
The Role:
Hybrid / Carseldine Office (50/50)
6-month contract - potential extension possible
For further information please contact Kate Pengelly at Clicks IT Recruitment on
- GST
- GST
Contract
Category
Project / Program / PMO support
Reference ID
BBBH73645
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