Program Manager

2 weeks ago

Campbelltown, Australia Mission Australia Full time

Permanent | Full Time:

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Location: Campbelltown NSW 2560:

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Make a meaningful difference to the lives of young Australians in need

Life at Mission Australia


When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive.

United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us.

Find out more about us and our purpose.

Your Opportunity


The Program Manager will work under the limited direction of an Area Manager or Regional Leader to ensure the performance of the service and reporting on service outcomes.

A Program Manager Level 2 is responsible for developing and maintaining effective working relationships with key stakeholders in the local community where service occurs.


Key responsibilities:

  • Lead the local team in the delivery of program requirements to clients, as per the agreed operating procedures and guidelines.
  • Influence the operational activities by contributing to the ongoing development and improvement of the service through involvement in strategy and continuous improvement initiatives.
  • Meet all program targets, compliance and KPIs.
  • Work with other Program Managers within their community to ensure the full range of Mission Australia services is available to clients.
  • Work with other Program Managers within or outside their geographic area/ region to achieve consistency in the quality of delivery of like programs and to share ideas, knowledge and experience on how to improve the service.
  • Develop and maintains relationships with other key internal stakeholders including the Practice Leadership Team, Human Resources and Finance
  • Identify and support staff training and development needs.

Position Requirements

  • Substantial experience in leading and managing teams in a complex service delivery setting.
  • Relevant degree with experience or associate diploma with substantial experience.
  • Demonstrated ability to deliver service outcomes on time and in compliance with funding requirements.
  • Demonstrated ability to develop and maintain effective relationships with key stakeholders.
  • Previous experience in budget and financial management.
  • Strong interpersonal and communication skills.
  • Demonstrated interest in community and social outcomes.
  • A personal alignment with the values of Mission Australia


Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.


Our culture


Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We're committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity.

So, whoever you are, if you're skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a
career with Mission Australia.

Your benefits

  • Rewarding work every day you know you're making a real difference
  • Notforprofit salary packaging, reducing your tax (details via
    AccessPay):
  • Generous discounts with health insurance and major retailers
  • Free external, confidential counselling and access to chaplaincy support.
**How to apply

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