Meeting and Events Supervisor

1 week ago


Melbourne, Victoria, Australia ISS Full time

The Position:

Lead and inspire a team dedicated to providing banquet services and immaculate customer experience. Ensure top-tier coordination, planning and delivery of workplace meetings & events. Optimise workplace functionality by ensuring meeting rooms are reset, stocked, and resolve any equipment and AV issues . Ensure all relevant mailboxes are monitored and managed. Serve as a mentor and coach, managing team performance, rostering and scheduling. Act as an escalation point for client stakeholders. This position requires availability within extended business hours (7AM to 7PM), excluding public holidays and weekends.

Our Benefits:

Competitive salary on offer. Opportunity to contribute to and participate in the client social and events calendar Contribute to a positive workplace culture. Work with a close-knit and dedicated team, focused on continuous development. Upskilling opportunities with access to ISS and client learning and development modules. Opportunities for career development and advancement within ISS. Access to staff discounts.

Minimum Criteria:

5-7 years' experience in Concierge work, Hospitality, Workforce Operations, Events and stakeholder management. Strong experience in hospitality (food & beverage or banquet). Demonstrated experience in managing and influencing stakeholder relationships. MS Office suite proficiency required. Willing to complete background/probity check (National Police Check, ASIC – financial services). Sound time management skills, self-motivated, organised, and have the ability to work unsupervised.

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