Junior Change Coordinator

1 week ago


Canberra, ACT, Australia DXC Technology Full time

DXC Analytics and Engineering are currently seeking a motivated
Junior Change Coordinator with change and release experience to join our team working for a major Federal government client.

You will be part of a dynamic team working from a Canberra client site and be part of a small team conducting the day-to-day implementation of the change and release processes, ensuring:

  • Preparation of changes to facilitate operational requirements
  • Effective coordination of changes across a multivendor organisation
  • Governance activities in accordance with the change and release process
  • Strict adherence to Defence change and Release Policy
  • Facilitation of change reviews and approvals
  • Facilitation of the forward schedule of change and assessing scheduling impacts to avoid deployment conflicts
  • Identifying and implementing Continual Service Improvements to the change and release process
  • Commitment to change process adherence to align with Defence delivery methods and outcomes

Secondary role functions:

  • Support the team in incident, problem, and service request fulfilment processes and operational requirements

Essential criteria:

  • Selfmotivated and driven to achieve deliverables and positive outcomes
  • Strong presentation, engagement, and communication skills (written and verbal)
  • Team player who can work as part of a team and independently with mínimal supervision

Highly desirable but not essential skills and experience:

  • ITIL V3 or V4 certification or understanding of ITIL processes
  • Understanding how change and release management processes integrate with the other ITIL processes
  • Understanding of Defence ITSM processes
  • Handson experience with the Service Manager or other service management tool

Additional information
This role is ideally suited to process-driven people who are trainable. Military veterans are strongly encouraged to apply.

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