Customer Service Assistant
2 weeks ago
Hammond Institute is a registered training organisation (RTO), delivering quality training since 2001, with campuses in the Eastern, South-Eastern, Western, and Northern corridors and delivering training throughout Victoria.
We have a proud history of working with industry, community and employers to develop and deliver quality, nationally recognised qualifications that equip students with the most up-to-date skills to take into the workplace.
The Position
We are seeking a Junior Customer Service officer to join our team in a dynamic and fast paced environment. A team player, that is committed to learn and grow within the company.
Your key responsibilities will include:
- Receiving phone calls from new and current students
- Coordinating with Trainers and students to organise Placements/observations
- Data input and document management
- Other adhoc tasks as required
Requirements for the Position
In order to be successful in this position, you will need to have the following competencies:
- Excellent verbal and written communication
- Highly motivated and ability to selfstart
- Be dynamic with attention to detail
- A professional attitude and great phone manor
- The ability to adapt to any required task within a small office team
- Experience and proven ability with Office 365, Word, Excel, Outlook
Schedule:
- 8 hour shift
Work Authorisation:
- Australia (required)
Work Location:
In person
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