Customer Service Assistant

2 weeks ago


Dandenong, Victoria, Australia Hammond Institute Full time

Hammond Institute is a registered training organisation (RTO), delivering quality training since 2001, with campuses in the Eastern, South-Eastern, Western, and Northern corridors and delivering training throughout Victoria.


We have a proud history of working with industry, community and employers to develop and deliver quality, nationally recognised qualifications that equip students with the most up-to-date skills to take into the workplace.


The Position
We are seeking a Junior Customer Service officer to join our team in a dynamic and fast paced environment. A team player, that is committed to learn and grow within the company.

Your key responsibilities will include:

  • Receiving phone calls from new and current students
  • Coordinating with Trainers and students to organise Placements/observations
  • Data input and document management
  • Other adhoc tasks as required

Requirements for the Position
In order to be successful in this position, you will need to have the following competencies:

  • Excellent verbal and written communication
  • Highly motivated and ability to selfstart
  • Be dynamic with attention to detail
  • A professional attitude and great phone manor
  • The ability to adapt to any required task within a small office team
  • Experience and proven ability with Office 365, Word, Excel, Outlook

Schedule:

  • 8 hour shift

Work Authorisation:

  • Australia (required)

Work Location:
In person
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