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Client Documentation

3 months ago


Sydney, New South Wales, Australia Credit Suisse Full time
Operations

English

We Offer


This role will be focused on the execution of controls required in the Client Lifecycle Management process, with a strong focus on ensuring that client documentation meets the Bank's policies, standards and applicable local legal/regulatory requirements.


Your future colleagues


The Client Lifecycle Management (CLM) team supports the Australian division with Wealth Management account lifecycle management processes from maintenance to account closure.

This role will be focused on the execution of controls and tasks required in the Client Lifecycle Management process, with a strong focus on ensuring that client identification documentation, name screening and data capture activities meet the Bank's policies, standards, and applicable local legal and regulatory requirements.


This role will focus on supporting the Wealth Management Client Lifecycle Management framework for Wealth Management Australia clients and will require interacting with a wide range of Front Office employees as well as Legal, Compliance and Risk Management functions.

In this role you will report directly to WM Client Lifecycle Management Operations Lead.


The department values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition which is an integral part of our global cultural values.


  • You Offer

You are expected to possess the below skills:

  • You have 5-7 years of relevant client account maintenance experience within Banking (Wealth Management experience is preferred). Overall, 7 -10 years of working experience in Banking or Financial Services Consultancy firm is preferred.
  • Previous experience in liaising with onshore and offshore teams.
  • Experience in Change Management. Good in excel and power point.
  • Uphold the highest standards of control, always keeping data integrity in mind while carrying out daytoday tasks.
  • Act as Subject Matter Expert in various aspects of the account maintenance / ChangeinCircumstance processes that includes but not limited to change of Beneficiary Owner and various capacities, Tax topics like FATCA and AEI, Investment Suitability and other mandatory requirements to ensure all accounts satisfy the required regulatory and policy standards.
  • Manage key stakeholders in Front Office, COO, Tax, Risk, Compliance, Platforms and IT from Australia locations.
  • Stay relevant with the latest regulatory, policy and procedural requirements.
  • Perform data capture and validation in the Client Relationship Management system.
  • Take ownership of relevant procedural documentation and ensure procedures are updated on a timely basis.
  • Escalate higher risk matters or regulatory questions to the Financial Crime Compliance team.
  • Provide support for any regulatory related, audit, review requirements.
  • To prepare and conduct training on client maintenance processes as required.
  • Deliver continuous process improvements, in view of the changing operating and regulatory environment.
  • Any other tasks assigned by the management.

Your new employer
Credit Suisse Group AG has been acquired by UBS Group AG.

Credit Suisse continues its business activities as a subsidiary company of UBS Group AG, including selective hiring for experienced professionals.

UBS is the world's largest and only truly global wealth manager.

We operate through four business divisions:
Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.


From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone.

We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success.

Together we're more than ourselves. Ready to be part of #teamUBS and make an impact?

UBS is an Equal Opportunity Employer.

We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.