Flagship Department Manager

2 weeks ago

Sydney, New South Wales, Australia H&M Full time
Company Description
- **Make your mark within a leading global fashion company**:

  • H&M is a place where you can express your full self & feel like you truly belong:

  • Fun collaborative and inclusive team environment


As a Department Manager at H&M, you will spend 80% of your time where it all happens - on the shop floor.

You are responsible for supporting the sales & profit goals by setting a plan for your department to deliver the best customer experience in line with your store.

You act in line with our values, always with the mindset of everyone is a leader no matter what your role is at H&M, what you do is as important as how you do it.

A day in the life of a Department Manager at H&M

  • Responsible for delivering exceptional customer service
  • Promoting our Hello Member program to drive engagement, creating meaningful relationships and providing customer insight
  • Collaborate with the store Visual team to create an inspiring and exciting customer experience
  • Training and developing your Sales Advisor team through promoting our feedback culture
  • Actively promoting our sustainability vision to both your team and customers

Your skills:

  • Excellent interpersonal skills and a passion for providing exceptional customer service
  • The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team
  • Strong organizational skills and the ability to prioritize multiple tasks based on the needs of our fastpaced business
  • The ability to analyze figures and formulate plans to maximize sales
  • The motivation to drive ambitions and reach business & personal goals
  • Previous leadership experience with proven sales success & team development (Ideally 1 year)
What's in it for you?

  • Receive 25% off H&M and other H&M Group brands
  • Freedom to dress to your personality and show off your flair for fashion
  • Continuous learning and development opportunities within a global business
  • Up to 26 weeks paid parental leave for eligible team members
  • Access to 24/7 wellbeing provider
  • Sit back and relax on your break in our onsite amenities
Additional Information

Availabilty

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