Flagship Team Leader

2 weeks ago

Sydney, New South Wales, Australia Cartier Full time

Reference Code: 99598
Flagship Team Leader - Cartier Sydney:

  • Sydney, NSW, AU
  • PermanentThe story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison's heritage by pushing the boundaries of creativity.

Flagship Team Leader - Cartier, Sydney

HOW WILL YOU MAKE AN IMPACT?

With your proven ability to provide exceptional client experience, demonstrated success in achieving sales targets and success in leading a team, you will be instrumental in the day to day operations of the boutique.


You will be responsible for:

  • Supporting the Deputy Manager and Boutique Director by driving the day to day management, performance, engagement, coaching and development of team members.
  • Providing operational excellence through analysis of various reports, performance of categories and client satisfaction, etc.
  • Assisting the Boutique Management with the definition, implementation and monitoring of action plans to achieve Maison, boutique, and category sales targets
  • Ensuring a unique and exceptional client experience before, during and after a sale
  • Developing individual client portfolio by cultivating strong client relationships

HOW WILL YOU EXPERIENCE SUCCESS WITH US?
We believe in shared success and understanding that with your actions you elevate your team and Maison.

To contribute to team success, you will have:

  • At least 4yrs in a retail management role overseeing a team of +10
  • Strong exposure to Luxury Retail
  • Ability to lead, manage, motivate and develop both individually and to a team
  • Experience in high end selling and a proven ability to achieve collective sales targets
  • A strong work ethic and a passion to deliver exceptional client experience
  • Great attention to detail and problemsolving skills
  • Excellent time management skills and ability to quickly adapt to a fast pace environment
  • Exceptional communication, grooming and personal presentation

HOW DO WE KEEP YOU SMILING?

  • The chance to work within a Globally recognised, award winning flagship boutique
  • A great opportunity to be a part of a dynamic and diverse team.
  • This role will help build your knowledge and experience in all aspects of boutique operations at a Flagship level
  • Regular exposure to local and international senior leaders in the business
  • A competitive salary along with a range market leading incentives
  • Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level.

YOUR JOURNEY WITH US:

  • After being shortlisted, you will receive a phone call from our Talent Acquisition Partner to discuss the role and for us to get to know you.
  • If you are successful through the initial interview, you will be invited to attend a meeting with our Retail HR Business Partner
  • From here you will be invited to a face to face interview with our Deputy Boutique Manager and Boutique Director to assess your fit for the role. In return, we will also share insights on our team dynamics and our company culture.
  • Finally you will then have the opportunity to meet our Commercial Director who can share our overall vision and plans for the future.

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