Ots Administrator

2 weeks ago

Sydney, New South Wales, Australia Kindred Group Full time
This is a 12 months FTC (Maternity cover) role with a hybrid workplace policy.

Job Description:

  • To provide high quality advice and timely support to the Australian Information Technology Team and the Australian business.
  • Maintain and support critical office technology components including virtual & physical servers and networks.
  • Manage and support core infrastructure services such as Active Directory, SCCM, SCVMM, backup processes, telephony systems, workstation patching and deployments.
  • Support and Manage IDS, AV and EDS systems.
  • Support internal users with operation, technical and troubleshooting requests.
  • Write and maintain documentation for all office IT configurations and procedures.
  • Be responsive and people oriented in all communications to form strong relationships across the company.
  • Manage Office 365 for the AU operations.

Key accountabilities / Measures:

  • Take ownership of office IT throughout the lifecycle and drive delivery to end users.
  • Continuously improve processes.
  • Effective resolution of assigned tickets and tasks.
  • Documentation and Knowledge sharing.

Working Conditions:

  • Occasional interstate travel.
  • Occasional out of hour's conferencing with overseas colleagues.
  • Occasional out of hours or weekend work.
Essential Educational and / or Training Qualifications & Certificates:

  • Tertiary qualification in Information Technology or related discipline (_preferred_).

Preferred Experience and Knowledge:

  • Demonstrated experience in a Systems Administrator role.
  • Demonstrated experience in Advanced troubleshooting.
  • Demonstrated experience managing a fleet of 150+ machines.
  • Demonstrated experience in administering all aspects of SCCM.
  • Prior experience with installing and configuring the Windows stack.
  • Scripting experience/ PowerShell Experience desirable.
  • Exposure to Hyper-V, SCVMM, SCCM.

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