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Home & Investment Lending Associate - Shepparton
3 months ago
Req ID: 64068
Department:
AR Branch Network
Division:
Australia Retail
Location:
Melbourne
About the role
Role type: 12-month fixed term contract
Role location:
ANZ
Shepparton Branch: 261 Wyndham Street, Shepparton VIC 3630
At
ANZour purpose is to shape a world where people and communities thrive.
We're making this happen by constantly looking for ways to improve our customers' financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.
What will your day look like?
As a Home & Investment Lending Associate, your role is to work with the Home & Investment Lending Manager to support customers in saving for, buying and owning their own home or investment property.
You will coach customers through each step of the journey, ensure their experience with
ANZis seamless and maintain relationships with existing customers.
You will be responsible for identifying appropriate products and solutions to meet your customer's needs and ensuring lending administrative activities are completed accurately and on time.
You will also be involved in other branch activities to provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating on digital solutions.
You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.
Importantly, you will be responsible for adhering to ANZ's policies, processes and standards.What will you bring?
To be successful in this role, you should bring in the following:
Role model strong customer focus, preferably with home lending and retail banking experience
Financially savvy
Ability to multi-task, highly adaptable to change and ambiguity
Proactive, shows initiative
Strong analytical skills and the ability to resolve problems
Active user and promoter of technology
Excellent interpersonal and communication skills
High level of attention to detail is essential
Enjoy working in a collaborative team environment
You're not expected to have 100% of these skills.
At
ANZa growth mindset is at the heart of our culture and we actively encourage people to try new things.
So, why join us?
There's something special about being part of ANZ.
From the moment you join us, you're part of a team working towards a common goal:
improving the financial wellbeing and sustainability of our millions of customers. But it's not just our customers who will feel your impact. You'll feel it too.
Because at ANZ, you'll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
Job Posting End Date22/04/ pm, (Melbourne Australia)
