Visitor Services Tour Guide

1 week ago

Sydney, New South Wales, Australia NSW Government -Cities & Active Transport Full time

_Do you want your work to make a difference for NSW?_

  • Together, we create thriving environments, communities and economies._
-
Visitor Services Tour Guide (Identified):


  • Ongoing Part Time Opportunity up to 25 hours per week, located at Barangaroo

Weekend work required:
-
Clerk Grade 3/4, salary ranging from $75,992 to $83,211 pro rata plus super
Place Management NSW (PMNSW) is responsible for Sydney's most historically and culturally significant waterfront locations. These responsibilities include the care, protection, management and promotion of this land and its important buildings.


Our Place Management NSW team are currently seeking a Visitor Services Tour Guide to conduct guided tours, talks and information activities for visitors to Barangaroo ensuring high levels of customer engagement and satisfaction to drive visitation and support the objectives of the Barangaroo Precinct.


About You

  • Experience working in the tourism industry, preferably customer service
  • Experience working with students or groups of all ages early childhood to tertiary students
  • Experience in program and/or content development for potential new tours and programs
  • Have knowledge of Barangaroo the woman and precincts/location
  • Are highly confident in delivering tours and educational programs to our visiting guests
  • Are passionate about sharing culture and lived experiences
  • You may have additional skills, such as, creative arts, performing, gardening, horticulture that you can bring to this role

If this sounds like you, we'd love to hear from you
This is an exciting opportunity to be a key contributor in transforming Sydney's key State-significant heritage and cultural precincts - The Rocks and Darling Harbour - into vibrant, welcoming places that support, sustain and inspire locals and visitors

Essential Requirements

  • Aboriginal identified positions are developed where Aboriginal identity, cultural knowledge or connections are a genuine aspect of the role.
Positions are specifically noted under the provisions of the NSW Anti-discrimination Act for Aboriginal people who meet the following criteria:

- is of Aboriginal and/or Torres Strait Islander descent, and
- identifies as an Aboriginal and/or Torres Strait Islander person, and
- is accepted as a such by the Aboriginal and/or Torres Strait Islander community

  • As this role requires close contact with people who are particularly vulnerable to the health impacts of COVID19, vaccination for COVID19 is a mandatory requirement of the role.
  • Requirement to work to a roster which will include weekends and holidays.
  • This position undertakes child related work as determined by the Child Protection (Working with Children) Act, 2012. The position needs a valid clearance and clearance number prior to commencing this position.
  • This role will require a current Senior First Aid Certificate or willingness to gain a Senior First Aid Certificate prior to commencement of employment
For more information read the full

Role Description:
Visitor Services Guide (Identified)

About Us
Transport for NSW keeps our State moving by providing safe, integrated and efficient transport systems. We put our customers at the centre of everything we do - and we do a lot.

We connect people, communities and industry and manage how they use our road, rail and maritime networks and services, and active modes like walking and cycling.

The work we do connects the journeys you take every day.

We are in the middle of delivering the largest transport infrastructure program in Australia's history. We work across planning, policy and procurement, harnessing data and technology to develop smarter and more adaptive transport solutions.

The Division


The Cities and Active Transport Division ensures our cities and neighbourhoods are integrated with transport and we make our streets and public places functional, beautiful, inclusive, and inviting for all to enjoy.


We do this through creating alignment across government on strategic outcomes and a focus on excellence in placemaking and quality design.


To Apply

_ Please note, the Department of Planning & Environment (DPE) currently provides recruitment services to Transport for NSW._

Applications close Sunday, June 25th 2023 at 11:55PM.

  • A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months._

Looking for more information or assistance in applying?

Our Diversity team can assist to:

  • provide alternative formats to apply
- make adjustments to the recruitment process
- offer information about workplace adjustments and support networks

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