Concierge, M&c Saatchi Group

2 weeks ago

Sydney, New South Wales, Australia M&C Saatchi Group Full time

We have a love of big ideas, an ethos of collaboration, and a strong work ethic ingrained in our culture.

Our business is built with an entrepreneurial mindset; our team has the freedom and autonomy to create positive change within our business.


In Group Services, we are more than just a centralisation of functions, but rather, a collective of skills and capabilities focused on delivering value to the commercial, operational and strategic processes underpinning our people and technology.

Continuous improvement and innovation is critical to our success.

As part of the M&C Saatchi Group we come together to realise BIG AMBITIONS. And ours is to be the most connected creative company by organising original thinkers in uncommon ways.


We celebrate people who embrace our values and BIG AMBITIONS and the opportunity is here now for a Concierge to join our team in Sydney.


The Opportunity - Concierge
The Concierge is someone who is enthusiastic about being the face and voice of our agency.

There is a strong focus on our client experience whether they are visiting our beautiful offices, or speaking with us over the phone, so it is extremely important that you are the consummate professional with excellent communication skills, who enjoys a busy, buzzing environment.

Additionally, they provide detailed support to members of the Leadership team by organising, scheduling and maintaining their day-to-day needs.

Being a team player is imperative, and you should thrive on being part of a dynamic admin team.

A snapshot of what you'll do -

  • Be the first point of contact for clients and visitors arriving at the agency, creating a brilliantly welcoming experience and building strong relationships with frequent visiting clients their names, what business they represent, their preferences
  • Meeting room booking coordination for client requests
  • Support with overflow of travel and accommodation booking
  • Managing incoming post and parcel from couriers. Booking couriers when needed for outgoing mail
  • Ensuring the reception area is professionally presented at all times
  • Support the Office Manager in obtaining relevant quotes and information from new and existing business partners and suppliers
  • Management and recording of visitor parking and monthly reconciliation
  • Organising team offsite events for leadership, including but not limited to venue hire, catering and stationary preparations.
  • Prepare and serve coffee and tea drinks that meet quality standards
  • Respond to orders, questions, concerns, and complaints in a polite and efficient manner
  • Plus, much more our Talent Team will share the full job description in the interview stage

Your ideal experience:

  • At least 2 years' experience as a Concierge or Front of House
  • Experience in a Barista role
  • Previous experience coordinating functions and room bookings in a fast paced environment
  • Intermediate to medium level computer skills including MS Word, Excel, and Google Suite.
  • A passion for activating brilliant cultural moments which brings staff together

What WE value MOST

  • Walk in different worlds
  • Make Uncommon Sense
  • Run Towards the Fire (except if there is an actual fire when we run away from it)
  • Roll as one
  • Be excellent to each other

Best Bits About Working With Us
Our big benefits fuel our big ambitions. We're here to support and encourage our people at every turn.

Our commitment to your individual needs stems from our diverse Flexible Flexibility work approach, flexing to how you want to work and how you want to take your leave.

You'll be saying "hello holidays" with our flexible public holidays, summer half friday's and even extra leave for taking your leave.

And, to further our support to you, Family First, Health and Wellness paid leave are on offer, along with our Work From Anywhere in the world initiative (so you can stay connected across the globe).

Plus, you can join our inclusive community led networks, supporting things you care about and your cultural and social wellbeing.

WHAT ARE YOUR BIG AMBITIONS?

We'd love to hear what your ambitions are and how we can help you realise them with us

We are a Circle Back Initiative Employer - we commit to respond to every applicant.

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