Patient Safety and Clinical Excellence C

1 week ago

Heidelberg, Victoria, Australia Austin Health Full time
Part Time opportunity (32 hrs per week)

  • Austin Hospital location and hybrid arrangement available
- $110k base + salary packaging + super (pro-rata for part time)


Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide.

We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.


About the Patient Safety and Clinical Excellence Division


The Patient Safety and Clinical Excellence Division is located within the Directorate of the Chief Medical Officer and provides leadership and oversight of systems and processes that enable the delivery of safe, effective and appropriate care for our patients.

The Division is made up of the Patient Safety Unit, Patient Experience Unit and Clinical Excellence Unit.

About the role
The Patient Safety and Clinical Excellence Coordinator is responsible to the Director Patient Safety and Clinical Excellence (PSCE). Working in partnership with their allocated client groups, the Patient Safety and Clinical Excellence Coordinator will develop a culture and capability for continuous improvement, while ensuring a focus on Patient Safety and Clinical excellence to achieve performance targets and organisational objectives within

their allocated Divisions.


The Patient Safety and Clinical Excellence Coordinator will work in conjunction with the Chief Allied Health Officer to provide leadership that will drive performance improvement and innovation across their allocated client group and ensure the services focus on ensuring patient safety and clinical excellence.


The Patient Safety and Clinical Excellence Coordinator will provide a point of contact for any division site specific quality and safety issues and provide leave cover for the other Patient Safety and Clinical Excellence Coordinators across the various divisions as required.

This role will support the Medical Services Division.

A regular day will see you:

  • Support high quality incident management review activities (adverse events, in depth case reviews, aggregate incident reviews, root cause analysis)
  • Review and recommend improvements to systems and processes to enable timely and effective identification, investigation, management, monitoring and internal/external reporting of clinical incidents
  • Coordinate best practice standards in consumer engagement, consumer experience and patientcentred care across Austin Health, to ensure a divisional culture that allows meaningful consumer partnership

About you
Describe the _type_ of person you are looking for.

To be successful in this role you'll bring with you:

  • Graduate qualifications in a relevant discipline, health services management or other relevant qualification(s)
  • Knowledge and understanding of hospital accreditation process, eg National Standards for Safety and Quality in Healthcare
  • Experience in developing, implementing and monitoring incident management systems, in particular undertaking incident investigation and root cause analysis
  • Demonstrated ability to coach and supervise staff to undertake incident investigation using agreed methodology
  • Extensive knowledge of a performance excellence approach to patient quality and safety management

Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day.

Our people also receive a variety of rewarding benefits, including:

- $11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation

  • A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
  • Mentoring, learning and career development opportunities
  • Onsite childcare, easy access via public transport, discounted car parking and end of journey facilities for cyclists
  • Five weeks annual leave, plus purchased leave options
  • Flexible, hybrid working arrangements

Inclusion at Austin
**Work with us

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