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National Cellar Door Administrator

3 months ago

Adelaide Region SA, Australia Accolade Wines Full time

Date:13 Nov 2023

Location:
Adelaide, SA, Australia

Company:
Accolade Wines

About us:

At Accolade Wines, our purpose is to enrich everyday moments.

As one of the world's leading wine companies, our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, House of Arras, Mud House, Jam Shed and many more.

We are one of the largest wine producers in the world - we've been around since 1836, and our portfolio has won nearly 9,000 international wine show awards in the last decade.


About the role:


The driving force behind our business is our people - we have over 1,500 staff across Australia, the UK, Europe, Asia, South Africa, New Zealand and the Americas, and every one of us is passionate about making the ordinary extraordinary through our amazing wines.

We have an exciting opportunity for a
National Cellar Door Administrator to join our ANZ Cellar Door Team.

In this role you will collaborate with the National Cellar Door Coordinator to provide administrative support to our Cellar Door teams across ANZ.

This role is
part-time (4 days) or
full-time and
permanent.

Are you looking for your next role in the wine industry? If you are someone has strong organisational skills, and experience working with a broad range of stakeholders, then we would love to hear from you

Key responsibilities include:

  • Deliver exceptional administrative support service to the Cellar Door Team and ensure customer satisfaction is in line with Accolade Wines' expectations and KPIs.
  • Liaise with suppliers, generate purchase orders, follow through with the accounting system.
  • Monitor stock on hand across all cellar doors. Assist cellar door with stock related issues, including; placing stock transfers, receipting stock, correcting variances and supporting stocktakes.
  • Conduct financial administration duties including invoicing, resolving pointofsale imbalances and reconciling accounts.
  • Liaise with Cellar Door Managers to develop and maintain up to date and accurate records of invoices, purchase orders & stock on hand.
  • Support cellar doors with pointofsale and ecommerce platforms, setting up new users and maintaining products.

What you'll bring:

  • 23 years' experience in a customer service or sales administration role
  • Experience working in a frontline cellar door role (highly desired)
  • Strong technical skills and good financial acumen
  • Strong organisational and administrative skills
  • Confident, professional and articulate communicator (both written and oral)
  • Flexibility and confidence working in a fastpaced environment

What you can expect:


Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.


You will also have access to:

  • Wine allowance and access to unique wine specials
  • Access to a modern office in Adelaide's CBD
  • Loyalty Leave
  • Accolade Wines Anniversary Day off
  • Go Beyond Day making a different in your local community
  • Fast Friday an early finish on Fridays
  • Access to an extensive online learning library
  • Private Health Insurance Discounts
  • Annual Flu Vaccination Program
  • Employee Assistance Program
  • Various exclusive employee discounts

Want to find out more? Watch us in action here:
At Accolade Wines we are dedicated to building a diverse, dynamic and inclusive culture.

Accolade Wines is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

By coming to work for us, you'll be part of an organisation that encourages diversity, supports diversity and sustainable initiatives.

With respect, no recruitment agencies please.