Resp Employment Facilitator

2 weeks ago

Fairfield, Australia SSI Full time

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential.

Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants.

Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

Do you want to work with a leading purpose driven, community-based organisation?


SSI's vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.


  • Full time
  • Fixed Term Contract until December 202
  • Based in Liverpool
  • Highly Competitive Remuneration & Benefits| Salary Packaging Options
About the Role


The Employment Facilitator will work within the RESP team, working with RESP clients to support them to develop their employability and improve their ability to find employment.


The Employment Facilitator will work directly with refugee and asylum seeker clients to provide individualised employment support, and will work closely with other team members and service providers to provide clients with access to a range of employment support activities.

They will be responsible for achieving employment-related outcomes and targets with the client group.

They will work closely with the Refugee Employment Manager, team leaders, and the wider employment team and other teams across SSI.


Responsibilities include:

  • Work directly with clients to assist them with moving through an individualised employment pathway plan and engage in various employment support activities.
  • Independently manage a client caseload and manage workflow to achieve key targets and KPIs for this client caseload.
  • Work collaboratively with the team to support clients to access a range of internal employment support activities, as well external service providers where appropriate.
  • Work closely with BDM team to refer suitable clients to job vacancies.
  • Report back to the Refugee Employment Manager and work collaboratively with the wider Employment and Enterprise team, and the wider organisation.
  • Engage with best practise research and learning around refugee employment, build networks with related organisations and represent SSI at appropriate refugee employment events and conferences.
Essential Criteria

  • Experience working with clients from diverse and vulnerable backgrounds.
  • Experience providing employment or career advice, or working in the recruitment or employment sectors
  • Experience working with employers, training, and education organisations.
  • Experience working with refugee clients, preferably in refugee employment.
  • Knowledge of the issues and barriers in refugee employment in Australia.
  • Dari/Ukrainian speaking is desirable
About us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential.

Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants.

Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

  • Salary packaging options to receive up to $15,900 of your salary taxfree meaning more takehome pay
  • Industry leading flexible working arrangement including 9day fortnight;
  • Access to inhouse training and learning opportunities for professional development and growth;
  • Access to our inhouse wellbeing programs, three days of culture and wellbeing leave
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.
About our Recruitment Process


At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.

All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

To Apply

Applications close 16/04/2023


A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Dis

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