Front Office Attendant

1 week ago


Perth, Western Australia RAC of WA Full time

As a Front Office Attendant, you will be assisting our guest on arrival and helping them with aspects of their day. This role is located at our Monkey Mia Resort, in the Shark Bay World Heritage Area, alongside the picturesque Francois Peron National Park. The Resort is one of the leading remote resorts in the country which caters for up to 1200 guests.

What will you be doing?

  • Providing exceptional customer service at the front office, providing all guests a warm welcome to the Resort and assisting with all aspects of their stay.
  • Answering incoming phone calls and aiding over the phone and via email.
  • Assisting groups with their bookings and stay at the Resort, including school groups, weddings, and events.
  • Assisting with the operations of the Resort.

What are we looking for in you?

  • Proven experience in a similar role and in a guest orientated environment.
  • Reliable, accountable and able to problem solve with the ability to manage time and work autonomously unsupervised.
  • Able to attend to guest requests and deliver a high level of service with a friendly approach.
  • Be able to work evening shifts if required.

What's in it for you?

  • Onsite accommodation available for single - $100 per week
  • Casual position with higher than award rates
  • Generous discounts on home and car insurance, access to a variety of RAC member benefits, plus free roadside assistance

About RAC
As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islanders, diverse cultures and backgrounds, LGBTIQ+ identities, and all age groups to apply.

RAC is committed to flexibility. If you need assistance or adjustments to fully participate in the application process, please contact our Talent Acquisition Team.



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