Trainee Service Advisor

1 week ago

Warwick Farm, New South Wales, Australia Peter Warren Automotive Holdings Full time

The Peter Warren Group is one of Australia's largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 1,800 employees across NSW and QLD, we are focused on growing and developing a career path for all our employees.

About the Role

You will be trained to perform the following duties:

  • Review completed repair order
  • Process customer payments
  • Ensure all daily transaction paperwork is completed including repair orders
  • Generate and monitor daily run sheets
  • Develop and maintain effective customer relationships including delivering on promises
  • Quote repair jobs and liaise with both the customer and our workshop technician's
  • Arrange and own the service loan vehicle process for customers
  • Coordinate service bookings
  • Ensure the service centre & parts display areas are presentable at all time
  • Knowledge of the auto industry and the aftersales workshop environment
  • Experience in a fast paced, customer service and sales environment
  • Excellent communication skills
  • A full drivers licence and sound driving record
  • Proven ability to build rapport and foster successful relationships.

Benefits:

  • Employee Assistance Program (EAP)
  • Exclusive discounts with our Samsung Partnership Program
  • Training Pathway and Growth Opportunities
  • A dedicated and fun working environment
  • Joining a group that continues to grow and expand in the Automotive Industry
  • Supportive environment with ongoing feedback and guidance to ensure you succeed

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