Stadium Support Officer

1 week ago

Werribee, Victoria, Australia WynActive Full time
Posted: 06/06/2024-
Closing Date: 21/06/2024- Job Type: Permanent - Part Time- Location: Werribee- Job Category: Administration and Office,Sport and RecreationJoin Our Winning Team at Eagle Stadium as a Stadium Support Officer

Do you have a passion for sports and a knack for making events run smoothly? Are you a people-person who thrives in a dynamic environment?


If so, Eagle Stadium is looking for you We need an enthusiastic and dedicated Stadium Support Officer to assist our Stadium Coordinator and team in making every event a memorable experience.


Your Game Plan:

  • Event Maestro: Provide topnotch administrative support for events and stadium bookings, ensuring everything runs like clockwork
  • Motivational Leader: Support and motivate staff to perform their duties efficiently, professionally, and safely
  • Customer Service Champion: Deliver excellent service to both internal and external customers, making every interaction a win

Key Responsibilities:

  • Welcome Ambassador: Be the friendly face of Eagle Stadium, greeting all customers and members with a warm welcome
  • Engagement Expert: Interact with customers, patrons, and members, offering reliable and consistent advice and information
  • Service Excellence Leader: Foster a commitment to personal service excellence and ensure maximum customer satisfaction
  • Recruitment and

Training Support:
Assist with recruiting, developing, and training staff, ensuring the team is always game-ready

  • Roster Guru: Help manage staffing operations, identifying and filling gaps in the roster to ensure seamless stadium operations
  • Customer Feedback Pro: Handle and resolve customer complaints promptly, turning potential negatives into positives
  • Booking Whiz: Utilise leisure management software (PerfectGym) to process bookings and make administrative changes as needed
  • Procedure Pro: Assist with updating or creating standard operating procedures, keeping our operations efficient and uptodate
  • Collaboration King/Queen: Work collaboratively with hirers, licensees, businesses, and key stakeholders to achieve positive outcomes

Desired Skills and Experience:

What We're Looking For:

  • People Person: Exceptional communication skills and a friendly demeanor
  • Organised Operator: Strong organisational skills with a keen eye for detail
  • Team Player: A collaborative spirit and the ability to motivate and lead a team
  • Tech-Savvy: Proficient with leisure management software, preferably PerfectGym
  • Problem-Solver: Quick thinking and an expert at handling customer complaints and feedback
  • Current working with children's check employee (or willing to obtain)
  • Current police check (or willing to obtain)

Why You'll Love Working at Eagle Stadium:

  • Exciting Environment: Be part of the action at one of the city's premier sports venues
  • Team Spirit: Work with a fun, supportive, and passionate team

How to Apply:

To apply, upload a cover letter and resume answering the following questions:

  • What does good customer service look like?
  • What appeals to you about working at Eagle Stadium?

Applications closes Friday 21 June 2023

  • WLS is committed to providing an environment which protects the health, safety and wellbeing of all children and young people. We want children to be safe, happy and empowered. We are committed to ensuring the protection of children and young people from any form of abuse or conduct that puts children at risk. We require applicants to undergo an extensive screening process prior to appointment. If successful, applicants must comply with WLS' Safeguarding Children and Young People Policy._
  • We are passionate about building an inclusive culture that recognises the diverse range of skills, experiences, and qualities of our people, and where everyone can contribute fully, feel valued and bring their whole selves to work. We recognise that a workforce that reflects the Australian population leads to better decision making, innovation and employee wellbeing._

  • Stadium Coordinator

    1 week ago

    Werribee, Victoria, Australia WynActive Full time

    Posted: 19/06/2024- Closing Date: 02/07/2024- Job Type: Permanent - Full Time- Location: Werribee- Job Category: Administration and Office,Sport and RecreationStadium Coordinator Wanted Eagle Stadium is on the lookout.Are you ready to lead the charge in an action-packed, high-energy environment? Do you have a passion for making events run smoothly and...

  • Support Coordination Team Leader

    1 week ago

    Werribee, Victoria, Australia Gateways Support Services Full time

    Fantastic opportunity to join the best team in the universe Flexible work between our Werribee and Geelong offices Attractive salary packaging + $49/h ratesGateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.Our staff are made up of mountain bike riders,...

  • Activity Officer

    1 week ago

    Werribee, Victoria, Australia Gateways Support Services Full time

    3 months part-time contract Great opportunity to join one of the largest disability support providerGateways Support Services vision is to help provide support for children and adults with a disability and their families to maximise their quality of life.Our staff are made up of mountain bike riders, comedians, skiers, surfers, video game superstars, movie...

  • Learning Support Officer

    1 week ago

    Werribee, Victoria, Australia Corpus Christi School Full time

    Home Job Info Education Support Employee Role Description/Criteria Corpus Christi School, Werribee, is a vibrant, dedicated Catholic learning community with an enrolment of 449 in 2024.We are a team dedicated to achieving engaging learning experiences that challenge students to achieve their personal best.Applications are invited from persons interested...

  • Learning Support Officer

    1 week ago

    Werribee, Victoria, Australia Corpus Christi School Full time

    Role Description/CriteriaCorpus Christi School, Werribee, is a vibrant, dedicated Catholic learning community with an enrolment of 449 in 2024.We are a team dedicated to achieving engaging learning experiences that challenge students to achieve their personal best.Applications are invited from persons interested in the position of Learning Support Officer...

  • Learning Support Officer

    7 days ago

    Werribee, Victoria, Australia MacKillop Catholic Regional College Full time

    Home Job Info Education Support EmployeeRole Description/CriteriaApplications are invited from qualified personnel for the following position commencing immediately or at a mutually convenient time:Learning Support Officer***MacKillop College acknowledges that each student is a unique individual. Many students have individual needs that require attention on...

  • Aps3 Participant Support Officer

    1 week ago

    Werribee, Victoria, Australia DFP Recruitment Services Full time

    Job description:Contract until June 2023Federal Government OpportunityFront of house role based in various locationsUtilise your customer service and administration experience in this customer facing roleWe are seeking an enthusiastic and professional Front of House Officer to join the team within a Federal Government Agency based in Werribee. This role will...

  • Aps3 Participant Support Officer

    1 week ago

    Werribee, Victoria, Australia Chandler Macleod Full time

    Mandatory: Australian Citizenship required to work within Federal GovernmentOur Federal Government client is seeking to engage an APS6 Finance Officer for a 12-month assignment with potential extension in Geelong.About the RoleThe position will undertake procedural, clerical, administrative support and operational tasks including some basic research and...

  • Learning Support Officers

    1 week ago

    Werribee, Victoria, Australia MacKillop Catholic Regional College Full time

    Role Description/CriteriaPermanent Full-time & Part-time positions availableMacKillop College is growing its team of dynamic Learning Support professionals, dedicated to the academic success, growth and independence of students with individualised and alternative learning needs. We are seeking additional people to be part of a collaborative educational team...

  • Business Operations and Support Officer

    1 week ago

    Werribee, Victoria, Australia Wyndham City Full time

    We are Wyndham , one of Australia's fastest growing and most diverse cities. Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040. Shape new possibilities. Be part of something more. A bit...

  • Business Operations and Support Officer

    1 week ago

    Werribee, Victoria, Australia Wyndham City Council Full time

    Support Council's Finance & Procurement teams Permanent fulltime, Werribee Based Salary from $78,200 plus super and fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the...

  • Business Operations and Support Officer

    1 week ago

    Werribee, Victoria, Australia Wyndham City Council Full time

    Werribee based with onsite parking Band 5 salary of $78,200.20 plus super and a fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over...

  • Education Support Officer

    1 week ago

    Werribee, Victoria, Australia AMES Australia Full time

    Full-time ongoing position based onsite at our Werribee location Customer service and administration support to internal stakeholders, and current and prospective clients Annual salary is $60, % super (2% salary increase on 6 September 2023) You must have received your first and second Covid19 vaccinations to be considered Other benefits include: Regular...

  • Graduate Support Officer

    1 week ago

    Werribee, Victoria, Australia Wyndham City Council Full time

    Temporary full time (2 years), Werribee based Salary from $70,602.48 plus super and fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome...

  • Foi & Privacy Support Officer

    1 week ago

    Werribee, Victoria, Australia Wyndham City Council Full time

    Develop your career as a Freedom of Information (FOI) & Privacy Support Officer within a council environment Fulltime permanent with flexible hours Salary from $78,200.20 plus super and RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the...

  • Technical Support Officer

    1 week ago

    Werribee, Victoria, Australia Wyndham City Council Full time

    Werribee based Band 4 salary of $70,602.48 plus super and a fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents...

  • Technical Support Officer

    1 week ago

    Werribee, Victoria, Australia Wyndham City Council Full time

    Werribee based across our Cultural Venues - Wyndham Cultural Centre, Encore and Werribee Civic Centre Band 4 casual rate of $44.66 per hour plus superWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs...

  • Aps3 Participant Support Officer Werribee

    1 week ago

    Werribee, Victoria, Australia Talent International Full time

    Job Details:LocationWerribeeSalaryUp to AU$37.36 per hourJob TypeFull TimeRefBBBH103169_ ContactSamuel BeckettPostedabout 1 hour agoThe opportunityOur client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers to join National Delivery Division Branch in assisting with...

  • Business Operations and Project Support Officer

    7 days ago

    Werribee, Victoria, Australia Wyndham City Council Full time

    Permanent Full Time Position, Werribee based Band 5 salary of $78,200.20 plus super and fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome...

  • Animal Management Support Officer

    1 week ago

    Werribee, Victoria, Australia Wyndham City Council Full time

    Ongoing, full-time role Point Cook based Band 4 salary of $70,602.48 plus super and fortnightly RDOWe are Wyndham, one of Australia's fastest growing and most diverse cities.Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome...