Customer Service/administration Officer
1 week ago
- Band 4 Salary of $70, pro rata) plus super
We are Wyndham, one of Australia's fastest growing and most diverse cities.
Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.
A bit about the role
This is your opportunity to join an established, specialised team in waste management customer service. You will help the Wyndham community to keep their properties and the city clean and green. Customer service administration stars will shine in this role which offers a brilliant balance between work and home life. Operating with a continuous improvement philosophy, you will relish working in an environment of innovation and positive change.
What you'll do
- Brilliant customer service over the phone and face to face
- Provision of solutions or accurate and informed responses to customer queries
- Liaising with contractors
- Administration assistance across the waste collections team
What you'll bring
- Demonstrated phonebased customer service experience
- Proficiency in Customer Relationship Management systems
- Experience with records management systems
- Patience and empathy
- Enthusiasm for change and innovation
- A continuous improvement mindset with a positive, proactive, and flexible attitude
Be part of something more
Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community.
Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work.
Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.
Ask us how this role can be worked.So, are you ready to shape new possibilities?
What's next?
For a confidential discussion, please contact
Tuan Nguyen,
Team Leader Waste Collection Services on
Applications will be accepted through Wyndham City's Careers website until **11:59PM on Tuesday 18 July 2023
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