Professional Services Manager

2 weeks ago


East Melbourne, Australia Sope Full time

Professional Services Manager (12 Month Contract)
Are you a highly motivated team player with a passion for leadership?

If so, we have an exciting opportunity for you to join our team as a Professional Services Manager.

In this role, you will be responsible for overseeing the delivery of exceptional outcomes, including managing portfolio schedules, resources and finances.

By working closely with our valued clients, you will help them improve their collaboration and productivity - helping them work better together.


Life at Sope:


Here at Sope, we embrace the beauty of simplicity, transforming businesses using Microsoft 365, SharePoint, Teams and the Power Platform.

We are a diverse and vibrant team, connected by our culture and shared passion for creating reimagined digital workspaces. Everything we do is guided by our purpose, to weave our magic and help people achieve more together.

Our Name is our mantra,

SOPE:
Store Once Publish Everywhere, the philosophy we live and breathe.

Our Core Values:

At Sope, we value growth and coming together as a force to solve any problem we face. Our team is committed to getting the job done and delivering results that make a difference.

Every opportunity is a chance to deliver more than expected, and we go the extra mile to exceed our customers' expectations.


  • In it together
  • Keep them smiling
  • Get it done
  • Keep on growing

Requirements:

What we're looking for:

  • Is experienced in dealing with customers and managing their expectations.
  • Demonstrates business acumen and is commercially aware.
  • Experience in managing a team.
  • Strong time management and personal organisation skills, with an ability to work autonomously.
  • You're a true problem solver, able to think on your feet in a fastpaced environment
  • Needless to say, we're looking for impeccable Englishlanguage writing abilities and fine attention to detail

Responsibilities will include:

  • Lead, manage, and be accountable for the Professional Services department.
  • Deliver on core business requirements, with an ability to think laterally in determining effective solutions for business problems.
  • Manage Professional Services team availability and workload including scheduling and allocation of work to team members.
  • Team & performance management, including growth and strategy development.
  • Project management & administration including resourcing, scheduling, preparation of project plans, invoicing, and reporting.

Benefits

Why we hope you'll love working for us:


  • Cool projects: touch brands you know and love, transforming how they do business.
-
Close-knit culture: a like-minded team, full of youthful energy and passionate to help others.
-
Build your resume: A chance to grow and challenge yourself for future career success.
-
Latest technology: Use Microsoft's leading-edge products to elevate your capability.
-
We trust you: autonomy to work from the office, home or anywhere else you can connect.

Why we fear you might not:

  • We rarely do ridiculous hours, but we do work very hard, every day
  • You'll need to be highly organised, selfmotivated and used to working alone AND as a team

Get started applying:

Show us your magic, we can't wait to hear from you.

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