Operational Control Centre Operator
1 week ago
Job No:
Ad-2154
Work Type:
Contract/Temp
Location:
Sydney
Categories:
Administration
About the Role
- Move millions of passengers safely, reliably and on time
- Support the minutebyminute performance of our bus services across our network
- Ensure that bus services are delivered in accordance with the network service plan
- Provide day to day operations to manage disruptions to services, crew changes and monitor incidents and vehicle breakdowns
- Respond to critical incidents and prepare written reports
- Interact with key stakeholders including emergency services, client representatives and security officers via phone, radio and intercom systems
- Practice and implement health and safety processes including risk assessments.
- Provide excellent customer service.
- Follow internal process and procedures with all daytoday operations in relation to emergency and critical incidents, and
- Follow internal processes and procedures in relation to any service disruptions.
- Based at our Bankstown Airport bus depot in a state of the art Operational Control Centre
- Rotating roster remuneration will be based on an annual salary plus shift allowances
Please note this is a full-time fixed term hire role (38 hours per week + overtime) that finishes on 5th August 2023
About You
- Demonstrated experience in similar operations, scheduling environments and/or highvolume administration role.
- Previous radio room experience would be highly regarded
- Strong analytical and problemsolving skills with the ability to plan contingencies within an operational context
- Exceptional verbal and written communication skills
- Must be willing to work a 7day shift roster including regular work on Saturdays and Sundays.
- Shifts may start as early as 4am and may finish as late as 10pm.
- There is a requirement every 6 weeks to complete two overnight shifts as part of the rolling roster from 830pm to 4am the following morning (Friday into Saturday, and Saturday into Sunday).
About Transdev
- Inclusive and supportive work environment
- Flexibility at work and leave policies to support balanced work and family responsibilities
- Comprehensive Employee Assistance Program promoting positive health and wellbeing outcomes for all our employees, including counselling and professional advice, financial and lifestyle programs
- Global company across 17 countries with opportunity to grow and develop
- Shape the future of transport in your community supporting the transition to green energy powered and zero emission modes
We are committed to creating a diverse, inclusive and flexible workforce which reflects the community and the customers we serve.
Our Values and beliefs
All of our recruitment processes include medicals, drug & alcohol testing, police checks, licence checks and right to work checks.
By submitting your personal information to Transdev you consent to such information being collected, held, used and disclosed in accordance with our Privacy Policy.
Advertised:26/04/2023
Applications close:31/05/2023
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