Family Support Specialist

2 weeks ago

Mount Isa, Queensland, Australia Save The Children Full time

Are you passionate about making a difference in the lives of children and families across the Mount Isa region? As part of our Intensive Bail Initiative Team, you will be helping to maximise their impact on the lives of vulnerable families. In this varied and challenging role, you'll help give families the tools they need to thrive. We understand that in developing effective working partnerships it is a 'two-way street'. Offering a practice model that respectfully engages clients and provides peer support for the practitioners.

54 reasons is Australia's leading child rights organisation – no ordinary not-for-profit.

A place where your purpose matters. Proudly part of the Save the Children Australia Group and global movement, we're here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child's voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve - in every state and territory, and across regions, remote areas and capital cities.

It takes all types of personalities and talents to drive our organisation– yours included. We value a healthy work-life balance and ensure our people feel connected to each other and our impact. Learn from inspiring people and grow from a connection to our strong local and global networks. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

Here you're empowered to make a difference in children's lives by learning, sharing and collaborating to find new ways to solve problems.

In this full-time, max term role (through to the 30th of June 2025), you'll work as a part of our Intensive Bail Initiative team in Mount Isa to help us create lasting change for children everywhere. The Family Support Specialist plays an important role in delivering on our vision of a better world for children. You will work closely alongside external stakeholders to increase and prioritise the safety and wellbeing of children. You'll be contributing to our commitment to children in Australia, the Pacific and around the world.

You will make a difference by:

  • Providing holistic case management, delivering support to vulnerable and disadvantaged clients and supporting relationships for favourable client outcomes
  • Ensuring the voices of children and young people are heard.
  • Identifying strengths, establishing goals for the program, and reviewing client progress towards these goals
  • Promoting skills which increase health, safety and development.
  • Providing holistic case management, delivering support to vulnerable and disadvantaged clients and supporting relationships for favourable client outcomes
  • Identifying strengths, establishing goals for the program and reviewing client progress towards these goals

A place to feel valued:

Your deep expertise in working alongside families to achieve agreed outcomes. Your highly developed cultural awareness and sensitivity, partnered with excellent communication skills, will enable you to build community networks and lasting relationships. You're resilient, not afraid of a challenge, and comfortable working in remote and rural settings is invaluable. We recognise your contribution and provide you the support to ensure you can bring your best, knowing here you have the space and opportunity to grow.

Bringing your best every day, means:

  • Demonstrated experience in case management and knowledge of relevant legislation.
  • Demonstrated experience and understanding of Aboriginal and Torres Strait Islander communities and families.
  • Strong report writing, analytical and evaluation skills, including data collation and analysis.
  • Tertiary qualification in a relevant field and/or significant experience working in a similar service.

A place to belong:

54 Reasons is proudly part of Save the Children Australia. We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is approximately 1100 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:

  • Award rate salary (Level 4.1 - $41.52 per hour) plus full salary packaging benefits - use this link to see how much this benefit could mean to you
  • Opportunity to work on additional projects alongside business as usual.
  • Individual learning plans to assist in your career development.
  • Internal employment and development opportunities

Follow this link for the full list of our employee benefits.

Does this sound like the place for you?

We'd love to hear from you. Submit your cover letter and resume below.

Applications Close: 4pm AEST, 26th June 2024

Position Description: Family Support Specialist

For more information about this position, please contact Nez Taufa on or email Or for more information about a career at Save, visit our Careers Page.

We understand the need for work-life balance. We've advertised this role as full-time, max term., but if you're looking for something different, please let us know. We offer flexible hours, remote working, and individual flexibility plans to ensure we're providing you a personalised career.

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

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